Jordyn Bever
Bel Air,MD
Summary
I am a dedicated and passionate professional with a proven track record of adaptability and collaboration. My ability to seamlessly adjust to varying situations and my enthusiasm for working with others enables me to contribute effectively to team projects and achieve organizational goals. I thrive in collaborative environments where diverse ideas are valued, and I am committed to leveraging my skills and experience to drive success and innovation within the company.
Overview
6
6
years of professional experience
Work History
Restaurant Supervisor
On The Border
09.2022 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
Philanthropy Coordinator
Delta Phi Epsilon Sorority
08.2022 - 01.2023
- Cultivated relationships with major donors through consistent communication, stewardship activities, and personal meetings.
- Increased donor retention rates through thoughtful stewardship plans and regular updates on project impact.
- Collaborated with sorority members to gather relevant information for grant proposals and reports, ensuring alignment with funder expectations.
- Developed effective fundraising strategies for increased donations to support organization''s projects and initiatives.
Restaurant Server
Bowleys On The Bay
06.2020 - 09.2021
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Community Center Assistant
Towson State University
01.2020 - 05.2021
- Ensured safety to all residents by checking identification when entering residence hall.
- Responsible for handling and delivering packages to residents delivered to the resident halls.
- Created interpersonal relationships to all of the residents, by engaging in open communication.
Education
Bachelor Of Science - Communication Studies
Towson University
Baltimore, MD05-2025
Skills
- Customer service
- Team coordination
- Hospitality
- Staff training
- Conflict resolution
- Leadership
- Adaptability
- Inclusivity
Timeline
Restaurant Supervisor
On The Border
09.2022 - Current
Philanthropy Coordinator
Delta Phi Epsilon Sorority
08.2022 - 01.2023
Restaurant Server
Bowleys On The Bay
06.2020 - 09.2021
Community Center Assistant
Towson State University
01.2020 - 05.2021
Bachelor Of Science - Communication Studies
Towson University
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