Jordyn D. Donaldson
Salisbury,USA
Summary
Certified phlebotomist technician and customer service expert with extensive experience in various operational settings. Demonstrated ability to complete tasks efficiently while maintaining high safety standards. Proficient in manual labor and equipment handling, ensuring a clean and organized work environment. Eager to leverage skills in a collaborative team to achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Chick- Fil-A
Williamsburg, VA
02.2024 - 08.2025
- Demonstrated strong communication, multitasking, and time management skills.
- Delivered exceptional customer service in a fast-paced, high-volume environment.
- Greeted guests warmly, took accurate orders, and ensured timely and accurate food delivery.
- Resolved customer concerns promptly and professionally to ensure a positive dining experience.
Fulfillment Associate
Target
Newport News, VA
11.2023 - 12.2023
- Select items for order, pickup, drive up, and ship to home for digital guest orders.
- Prepare, pack, and sort guest orders for shipment using the correct materials.
- Perform data entry to enter orders.
- Create a welcoming experience and engage with customers.
- Assist in areas where needed.
Food and Beverage Attendant - Lead
Busch Gardens Williamsburg
Williamsburg, VA
06.2023 - 11.2023
- Handled currency and credit transactions, quickly and accurately.
- Answered calls and answered any questions.
- Maintained a clean and safe work environment.
- Assists with month-end procedures.
- Greet and serve customers.
Crew Member
Chipotle Mexican Grill
Newport News, VA
08.2022 - 10.2022
- Handled a variety of roles, such as cooking, prepping food, washing dishes, cleaning bathrooms, maintaining the work area, and assisting customers.
- Handled currency and credit transactions, quickly and accurately.
- Maintained a high standard of customer service during high-volume, fast-paced operations.
- Assist with opening and closing the store.
Ride Operator
Busch Gardens Williamsburg
Williamsburg, VA
07.2021 - 08.2022
- Supervise, monitor, repair, and attend to park rides, including boarding and securing passengers, starting rides, and ensuring passengers exit safely.
- Explain safety procedures to riders.
- Ensure passengers are secured safely.
- Enforce all safety regulations and stay current with safety rules and procedures.
- Operate equipment that starts and shuts down ride.
Education
Medical Administration -
Virginia Peninsula Community College
Williamsburg, VA01.2023
Phlebotomy Certification Program -
Virginia Peninsula Community College
Williamsburg, VAHigh School Diploma -
Menchville High School
Newport News, VA06-2022
Skills
- Customer service
- Problem solving
- Time management
- Medical terminology
- Interpersonal skills
- Data entry
- Venipuncture and capillary puncture
- Adaptability and flexibility
- Quality assurance
- Quality control
Technology Summary
- MS Office (Word, Excel)
- POS System
Timeline
Front of House Team Member
Chick- Fil-A
02.2024 - 08.2025
Fulfillment Associate
Target
11.2023 - 12.2023
Food and Beverage Attendant - Lead
Busch Gardens Williamsburg
06.2023 - 11.2023
Crew Member
Chipotle Mexican Grill
08.2022 - 10.2022
Ride Operator
Busch Gardens Williamsburg
07.2021 - 08.2022
Medical Administration -
Virginia Peninsula Community College
Phlebotomy Certification Program -
Virginia Peninsula Community College
High School Diploma -
Menchville High School