Jordyn Gorrin
Blendz
Lacey,WA
8
years of professional experience
Dynamic barista with a proven track record at Blendz, excelling in beverage preparation and exceptional customer service. Recognized for fostering customer loyalty through personalized interactions and effective problem-solving. A dedicated team player, adept at managing inventory and maintaining cleanliness, ensuring a welcoming atmosphere that enhances guest satisfaction.
Work History
Barista
7 Years 1 Month- Prepared and served high-quality beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations for efficient service.
- Operated espresso machines and brewing equipment with precision.
- Assisted in training new baristas on beverage preparation techniques.
- Managed inventory levels, ensuring timely restocking of supplies.
- Engaged with customers to provide personalized recommendations and foster loyalty.
- Implemented best practices for food safety and hygiene compliance.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Collaborated with team members to streamline workflow during peak hours.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
Tanning
2 Years 7 Months- Prepared and served high-quality beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations for efficient service.
- Operated espresso machines and brewing equipment with precision.
- Assisted in training new baristas on beverage preparation techniques.
- Managed inventory levels, ensuring timely restocking of supplies.
- Engaged with customers to provide personalized recommendations and foster loyalty.
- Implemented best practices for food safety and hygiene compliance.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Collaborated with team members to streamline workflow during peak hours.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
Server/Bartender
1 Year- Provided exceptional customer service, ensuring guest satisfaction through attentive communication and timely order delivery.
- Operated POS system for processing orders, payments, and managing inventory efficiently.
- Prepared and served a variety of beverages, maintaining high standards of quality and presentation.
- Collaborated with kitchen staff to ensure accurate order fulfillment and coordination during peak hours.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
- Adapted quickly to changing environments and guest needs, enhancing overall dining experience.
- Handled customer complaints professionally, resolving issues promptly to retain guest loyalty and satisfaction.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Problem-solving
Cash handling
Opening and closing duties
Active listener
Cleanliness
Exceptional customer service
Team leadership
Adaptive and creative
Cash register operation
Decision-making
Safe food handling
Beverage preparation
Safe food handling practices
POS systems
Timeline
Server/Bartender
El Sarape Mexican Restaurant
08.2021 - 08.2022Read More
Barista
Blendz
04.2019 - 05.2026Read More
Tanning
Dessert Sun
02.2018 - 09.2020Read More
Franklin Pierce
High School Diploma
Read More