Jordyn Graham
Noblesville,IN
Summary
Enthusiastic 20-year-old residing in Noblesville seeking a job where I can thrive and contribute effectively. Strong desire to find the perfect fit and excel.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
11.2021 - 09.2023
- Packaged bagels, muffins and other food items for customer purchase
- Made and served brand-specific café beverages with focus on speed, quality and consistency
- Monitored supply levels at counter and maintained customer areas to meet typical demands
- Recommended products based on solid understanding of individual customer needs and preferences
- Minimized spoilage with proper use of first-in-first-out stock procedures
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Cleaned counters, machines, utensils, and seating areas daily
- Followed exact recipes for mixing and preparing beverage and food items
- Used POS system to accurately enter orders and process.
Ride Operator
Six Flags Magic Mountain
05.2021 - 10.2021
- Built and established positive relationships with patrons, team members and supervisors
- Monitored guests and enforced rules, maintaining safety for visitors and staff
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor
- Delivered information and details of interest about facility to visitors
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks
- Fostered communication between ride operators and other amusement park personnel to support operations
- Operated rides and attractions according to written guidelines to reduce injuries
- Demonstrated proper use of safety harnesses and other safety equipment
- Conducted daily inspections of amusement park rides to verify functionality and safety
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements
- Assisted customers in entering and exiting rides, providing balance support and general directions
- Would direct and work with hundreds of visitors every day.
Seasonal Sales Associate
Five Below
11.2020 - 01.2021
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
- Helped customers locate products and checked store system for merchandise at other sites
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
High School Diploma -
West Ranch High School
Valencia, CA05.2022
Skills
- Team Leadership
- Reading Comprehension
- Service-Orientation
- Menu Optimization
- Social Perceptiveness
- Suggestive Selling
- Solid Problem Solver
- Stocking Supplies and Retail Products
- Quality Control Analysis
- Persuasive Sales
- Resolving Complaints
- Ability to Adapt
References
- Andrea L. Witkin, Former English Professor at UCLA (M.A, MSW, PhD), (815)-599-9054
- Daren Lawe, Licensed Therapist, 818-601-9054
Timeline
Barista
Starbucks
11.2021 - 09.2023
Ride Operator
Six Flags Magic Mountain
05.2021 - 10.2021
Seasonal Sales Associate
Five Below
11.2020 - 01.2021
High School Diploma -
West Ranch High School