Jordyn Hampton
Southfield,MI
Summary
Dedicated Ophthalmic Technician with a proven track record of delivering high-quality patient care. Leveraging a keen eye for detail and extensive experience in managing patient records, while ensuring compliance with regulatory standards. Seeking to transition my expertise into an entry-level Coordinator role, where I can apply my strong organization skills, attention to detail, and passion for advancing medical research.
Overview
8
8
years of professional experience
Work History
Ophthalmic Technician
The Retina Institute of MI
01.2024 - Current
- Conduct testing and examinations to assess patient suitability for clinical injections.
- Document and update patient records with precision, ensuring compliance with healthcare regulations in EMR System.
- Optimize clinic efficiency by managing and recording clinical inventory.
- Perform administrative tasks such as filing documents and answering phones.
- Assist in the training of new staff, emphasizing the importance of EMR systems, patient care, and protocols for maintaining quality care and data integrity.
Optometric Technician
Henry Ford Optimeyes
06.2023 - 01.2024
- Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions.
- Managed patient scheduling for specialized diagnostic tests and imaging procedures.
- Ensured accuracy and compliance through meticulous filing of medical records in EMR system, adhering to HIPAA regulations and office protocols.
- Assisted patients in finding correct medications, eyeglasses and contact lenses.
- Successfully served as a liaison, fostering effective communication between patients and optometrists to address concerns and answer questions.
Assistant Manager
Jet's Pizza
08.2016 - 06.2023
- Addressed and resolved complaints promptly, enhancing customer satisfaction.
- Ensured accurate tracking of cash intake and deposits, leading to improved precision and minimized discrepancies.
- Facilitated new hire training on policy and procedures.
- Assisted in scheduling and assigning tasks to fulfill coverage and service requirements.
- Performed routine inventory counts to ensure accurate stock levels and anticipate future requirements.
Education
Bachelor of Science: Biology -
Georgia State University
Atlanta, GA12.2022
Skills
- Data Entry
- Microsoft Office(Word and Excel)
- Google Suite(Doc and Sheets)
- One Drive
- Data Analysis
- Patient Management
- Staff Development
- EMR Systems
Timeline
Ophthalmic Technician
The Retina Institute of MI
01.2024 - Current
Optometric Technician
Henry Ford Optimeyes
06.2023 - 01.2024
Assistant Manager
Jet's Pizza
08.2016 - 06.2023
Bachelor of Science: Biology -
Georgia State University