Jordyn Hampton
Southfield,MI
Summary
Dedicated Ophthalmic Technician with a proven track record of delivering high-quality patient care. Leveraging a keen eye for detail and extensive experience in managing patient records, while ensuring compliance with regulatory standards. Seeking to transition my expertise into an entry-level Coordinator role, where I can apply my strong organization skills, attention to detail, and passion for advancing medical research.
Overview
8
8
years of professional experience
Work History
Ophthalmic Technician
The Retina Institute of MI
Bingham Farms
01.2024 - Current
- Conduct testing and examinations to assess patient suitability for clinical injections.
- Document and update patient records with precision, ensuring compliance with healthcare regulations in EMR System.
- Optimize clinic efficiency by managing and recording clinical inventory.
- Perform administrative tasks such as filing documents and answering phones.
- Assist in the training of new staff, emphasizing the importance of EMR systems, patient care, and protocols for maintaining quality care and data integrity.
Optometric Technician
Henry Ford Optimeyes
Southfield
06.2023 - 01.2024
- Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions.
- Managed patient scheduling for specialized diagnostic tests and imaging procedures.
- Ensured accuracy and compliance through meticulous filing of medical records in EMR system, adhering to HIPAA regulations and office protocols.
- Assisted patients in finding correct medications, eyeglasses and contact lenses.
- Successfully served as a liaison, fostering effective communication between patients and optometrists to address concerns and answer questions.
Assistant Manager
Jet's Pizza
Southfield
08.2016 - 06.2023
- Addressed and resolved complaints promptly, enhancing customer satisfaction.
- Ensured accurate tracking of cash intake and deposits, leading to improved precision and minimized discrepancies.
- Facilitated new hire training on policy and procedures.
- Assisted in scheduling and assigning tasks to fulfill coverage and service requirements.
- Performed routine inventory counts to ensure accurate stock levels and anticipate future requirements.
Education
Bachelor of Science: Biology -
Georgia State University
Atlanta, GA12.2022
Skills
- Data Entry
- Microsoft Office(Word and Excel)
- Google Suite(Doc and Sheets)
- One Drive
- Data Analysis
- Patient Management
- Staff Development
- EMR Systems
Timeline
Ophthalmic Technician
The Retina Institute of MI
01.2024 - Current
Optometric Technician
Henry Ford Optimeyes
06.2023 - 01.2024
Assistant Manager
Jet's Pizza
08.2016 - 06.2023
Bachelor of Science: Biology -
Georgia State University