Jordyn Harper
Chesapeake,VA
Summary
Dedicated and compassionate certified nursing assistant (CNA) with over 3 years of experience in providing high-quality patient care. Proven track record of assisting health care teams, maintaining a safe and clean environment and ensuring optimal patient comfort.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Food Lion
Chesapeake, Virginia
09.2024 - Current
- Greet customers in a friendly and professional manner, providing excellent customer service.
- Accurately scan items for purchase, using the point-of-sale system.
- Process payments from customers, including cash, credit/debit cards, checks, gift cards, coupons, and other forms of payment.
- Assist with bagging groceries and loading them into customers' vehicles.
- Maintain the cleanliness of the checkout area, restocking supplies as needed.
- Answer questions about products, prices, promotions, and store policies.
- Follow all safety protocols to ensure a safe working environment.
- Resolve customer complaints or inquiries in a timely and courteous manner.
- Cross-sell additional products and services when appropriate.
- Adhere to company policies and procedures regarding returns, refunds, and exchanges.
Patient Care Technician
Sentara Norfolk General Hospital
Norfolk, VA
11.2023 - 11.2024
- The primary duties of this position include supporting the admission/discharge process, changing, bathing, and ambulating patients, drawing blood, providing Foley catheter care, and meeting patient needs while working under the direct supervision of a nurse.
Certified Nursing Assistant
Harmony At Oakbrooke
Chesapeake, VA
08.2023 - 12.2023
- Reports incidents involving residents to include care concerns or issues to appropriate individuals (e.g., HCC, RN/LPN, or ED).
- Assists residents with activities of daily living.
- Perform housekeeping duties, such as making residents' beds, cleaning residents' apartments, common areas, dining rooms, etc. As directed by the supervisor.
- Respond promptly to all residents' calls for assistance or emergency alerts.
- Assists in planning and conducting activity programs for residents.
- Assists residents to and from the dining room, and to and from activities.
- Checks on residents, ensures attendance at meals, and activities.
- Checks on residents who are ill, and reports status or concerns to appropriate individuals.
- Communicate verbally and in writing to report resident status, upcoming community information, resident appointments, admissions, and transfers.
- Assists new residents with the move-in transition; provides emotional support.
Cashier
Burlington
Virginia Beach, VA
07.2023 - 08.2023
- Assisted over 100 customers daily with checkouts, layaways, returns, and exchanges. Supported the customer service department by answering several phone calls and questions simultaneously.
- Ensured the shop floor was maintained to a standard, and all merchandise was displayed neatly.
- Successfully handled customer complaints by resolving issues and offering discounts when appropriate, with the manager's approval.
Certified Nursing Assistant
Oak Grove Health and Rehab
Chesapeake, VA
06.2022 - 08.2022
- Provided each of the assigned residents with routine daily nursing care and services in accordance with the residents' assessments and care plans, as directed by the LPN/Charge Nurse.
- Increased patient satisfaction by assisting people with personal tasks, like dressing and walking.
- Used mobility devices to transfer patients from chairs to beds, following all safety procedures to avoid injuries.
- Checked patient vitals, such as temperature, blood pressure, pulse, respirations, and oxygen.
- Assisted patients with their daily needs, such as feeding and bathing.
- Assisted with daily living activities, coordinated, and ensured a safe patient living environment.
- Cleaned rooms, changed linens, collected trash, and sanitized areas to prevent infections to prepare for new incoming patients.
Junior Camp Counselor
Southside Boys and Girls Club
Norfolk, VA
06.2019 - 08.2021
- Seasonal job
- Assisted Camp Manager with tasks pertaining to children, escorted campers from one area to another as per the manager's instructions and assisted with parent pickup at the end of the day.
Education
High School Diploma -
Oscar F. Smith High School
Chesapeake, VA06-2023
Certificate -
Chesapeake Career Center
Chesapeake, VA06-2022
Skills
- Organization
- Teamwork
- Conflict solver
- Time Management Skills
- Verbal and Written Communication
- Understanding systems
- Safety Skills
- Self-Representation
- Customer Service
Certification
- Certified Nursing Assistant License
References
Chanel Latham, RN, Sentara Norfolk General Hospital
(757) 739-1972
Chastity Shaffer, Nurse Aide Instructor, Chesapeake Career Center
chastity.shaffer@cpschools.com (717) 817-1236
Gregory Shivers, CEO, Southside Boys and Girls Club
Gshivers504@yahoo.com (757) 235-9320
Timeline
Cashier
Food Lion
09.2024 - Current
Patient Care Technician
Sentara Norfolk General Hospital
11.2023 - 11.2024
Certified Nursing Assistant
Harmony At Oakbrooke
08.2023 - 12.2023
Cashier
Burlington
07.2023 - 08.2023
Certified Nursing Assistant
Oak Grove Health and Rehab
06.2022 - 08.2022
Junior Camp Counselor
Southside Boys and Girls Club
06.2019 - 08.2021
High School Diploma -
Oscar F. Smith High School
Certificate -
Chesapeake Career Center