Jordyn Horan
Greenville,NC
Summary
Customer-focused Retail Sales Worker known for high productivity and efficiency in task completion. Specialize in customer relationship management, product knowledge, and sales strategy implementation. Excel in communication, adaptability, and problem-solving to enhance shopping experiences and meet sales targets.
Overview
3
3
years of professional experience
Work History
Fleet Feet
Hickory, NC
11.2021 - 07.2024
- Initiated friendly conversation with customers to determine level of assistance required.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Updated knowledge of current sales and promotions.
- Developed relationships with regular customers for repeat business.
- Organized promotional displays to maximize sales opportunities.
- Attended staff meetings to discuss new product lines or promotions.
- Reconciled daily sales receipts with cash drawer totals at end of shift.
- Processed returns, exchanges, and gift cards according to company policy.
- Provided excellent customer service by responding to all customer inquiries promptly.
Education
Associate of Science - Hospitality
East Carolina University
Greenville, NC05-2028
Skills
- Interpersonal Relations
- Store maintenance
- Point of sale systems
- Upselling strategies
- Display Setup
- Customer Service
Affiliations
- Pole vaulter on the track and field team at East Carolina University
- I participate in younglife college at ECU and plan on leading. I led wyldlife for two years in Hickory where I am from with the middle school.
- 2022-2024 dual enrolled at Lenoir Rhyne University. I took business classes, food and nutrition classes, and a lot of transferable credits.
References
References available upon request.
Timeline
Fleet Feet
11.2021 - 07.2024
Associate of Science - Hospitality
East Carolina University