Jordyn Johnson

Nike Factory Store

09.2024 - Current

Assisted customers in product selection, enhancing overall shopping experience.
Maintained visual merchandising standards to promote brand identity and product visibility.
Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
Collaborated with team members to meet daily sales targets and improve store performance.
Provided product knowledge training to new associates, fostering a knowledgeable sales team.
Resolved customer inquiries promptly, contributing to positive store reputation and repeat business.
Adapted to changing retail trends and customer preferences, enhancing service delivery strategies.
Greeted customers and helped with product questions, selections, and purchases.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Utilized props and signage effectively to communicate brand messaging and promotions.
Assisted in training new staff on visual merchandising best practices and techniques.
Worked with store managers to implement new displays, promotions and store layout changes.
Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Designed eye-catching endcap displays to highlight featured products or clearance items, driving additional sales opportunities throughout the store.