Jordyn Jones
Indianapolis,Indiana
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard working and diligent on execution. Eager to learn many new skills and further experience in the work field. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Indy Parks And Recreation
05.2023 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Responded to life-threatening emergencies and provided first aid and CPR.
- Monitored assigned areas for unsafe activity and took corrective actions.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
Waitress
Ricks Cafe And Boatyard
03.2021 - 01.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Sales Associate
Footlocker
01.2021 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Waitress
Flap, Jacks
05.2020 - 09.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
Bachelors - Political Science and English
Tennessee StateUniversity
Nashville, Tennessee06.2026
Skills
- As a waitress and hostess, I had the responsibility to check with customers to ensure that they are enjoying their meals and take action to correct any problems, collect payments from customers, prepare checks that itemize and total meal costs and sales taxes
- Take orders from patrons for food or beverages, clean tables or counters after patrons have finished dining roll silverware
- Accurate Money Handling
- Menu Memorization
- Cash Handling
- Sales Expertise
- Workflow Coordination
- Set up food stations or set up dining areas to prepare and memorize and inform customers of the menu and options
- As a Sales Associate, I held the responsibility to greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires, compute sales prices
- Total purchases and receive and process cash or credit payment, answer questions regarding the store and its merchandise
- Ticket, arrange and display merchandise to promote sales Clean shelves, counters, and tables, help customers try on or fit
- Merchandise, estimate cost of repair or alteration of merchandise, and check with customers to ensure that they are
- Enjoying their service and shopping experiences
- My duties as a Hostess included greeting customers and ascertain what each customer wants or needs, recommending
- Selecting, and helping locate or obtain merchandise based on customer needs and desires, compute sales prices, total
- Purchases and receive and process cash or credit payment, answer questions regarding the store and its merchandise
- Ticket, arrange and display merchandise to promote sales, clean and restock shelves, counters, and tables, help customers
- Try on or fit merchandise, estimate cost of repair or alteration of merchandise, and check with customers to ensure that they are enjoying their dining experience
- Effective communication and determination
- First and CPR Instruction
- Safety Training
Accomplishments
- Supervised team of 17 staff members.
- NAACP ACT-SO Spoken Word Poetry 2022 National 2nd Place Winner and Scholarship Recipient
- Graduated in the top 10 percentile of 1,000+ class
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
AED Certification 2021
CPR Certification 2021
Hobbies
I enjoy to read and write, meditate, and roller skate. I also enjoy spending my days binge watching films on my laptop outside if weather permits, and taking myself on picnics with foods that I cooked.
Timeline
Supervisor
Indy Parks And Recreation
05.2023 - 08.2023
Waitress
Ricks Cafe And Boatyard
03.2021 - 01.2022
Sales Associate
Footlocker
01.2021 - 03.2021
Waitress
Flap, Jacks
05.2020 - 09.2020
Bachelors - Political Science and English
Tennessee StateUniversity
AED Certification 2021
CPR Certification 2021
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