Jordyn Likes
Omaha,NE
Summary
Correctional Caseworker with 9+ years of diverse experience in leadership and risk assessment, honed through roles in the U.S. Army and correctional services. Demonstrates compliance, intelligence reporting, and adaptability expertise, effectively balancing security and team collaboration. Committed to advancing community safety and fostering positive change with a strategic, forward-thinking approach. Deep expertise in mission planning and crew coordination with high adaptability to emergencies or mission changes. Able to communicate with others and relay information clearly and concisely. Works well with delegation and teamwork. Adhere to the highest standards of conduct, especially in maintaining honesty and integrity. Physically fit and able to pass physical tests. Motivated to find solutions to all types of problems. Driven to help keep our nation safe, take pride in making a difference in the communities served. Recipient of 5 Army achievement awards for exceptional service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Child and Family Service Specialist
Nebraska Department of Health and Human Services
01.2025 - Current
- Spearheaded case management services to strengthen support for individuals, families, and youth.
- Directed complex case management initiatives by collaborating with external agencies to ensure comprehensive care solutions.
- Conducted weekly performance evaluations, delivering constructive feedback and guidance to enhance team effectiveness.
- Elevated customer satisfaction by proactively identifying and resolving service-related issues.
- Cultivated strong client relationships by employing effective communication strategies and demonstrating a deep understanding of client needs.
- Championed team collaboration to develop innovative strategies that elevate service quality and optimize operational efficiency.
- Executed rapid adaptations to dynamic changes, ensuring seamless transitions.
- Exhibited thorough knowledge of court policies, regulations, and legal frameworks.
- Compiled and drafted comprehensive reports for court submission, ensuring precision and clarity.
- Articulated legal arguments and presented evidence during court proceedings.
- Streamlined documentation compilation and condensation for efficient stakeholder distribution.
- Exhibited thorough knowledge of HIPAA regulations and client confidentiality protocols.
Job Type: Full-Time
Nebraska Department of Correctional Services
09.2024 - 12.2024
- Perform regular risk assessments to classify inmates.
- Evaluate behavioral patterns to identify risks, recommending adjustments as necessary.
- Prepare detailed reports on inmate behavior for review by the institution administration.
- Utilized effective communication between incarcerated individuals and coworkers.
- Handled complex scheduling and maintained a structured workflow while prioritizing high-impact tasks.
- Upholds standards and regulations outlined in department guidelines.
- Conduct comprehensive risk assessments for inmate classification, analyzing behavioral patterns to identify potential risks and recommend appropriate adjustments.
- Compile and submit thorough reports on incarcerated behavior, ensuring accurate documentation for institution administration review and decision-making processes.
- Foster effective communication channels between incarcerated individuals and staff, promoting a safe and productive correctional environment.
- Salary: $40,800
- Supervisor: Jill Dodds | Phone: +1 402-522-7048 | Email: jill.dodds@nebraska.gov
SSG 15w (SSG/E6)
U.S. Army (Active)
07.2018 - 07.2024
- Noncommissioned officer (leader) of Soldiers. Aircraft commander of unmanned aerial systems.
- Obtained certifications in Uranalysis testing and UPL (unit prevention leader).
- Facilitated mission planning and crew coordination.
- Maintained a high degree of adaptability to emergency situations or changes in missions.
- Provided clear and concise communication.
- Performed intelligence, surveillance, and reconnaissance simulation missions.
- Prepared maps, charts, and intelligence reports.
- Analyzed aerial photographs with MX-10D.
- Utilized proficient threat detection observation.
- Attained (Security Clearance).
- Salary: $37,627.20
- Supervisor: Shawn Doll (Permission to Contact: Yes) | Phone: +1 (815) 494-4878 | Email: shawn.w.doll.mil@army.mil
Floor Manager
McDonald's
07.2015 - 06.2018
- Bolstered employee morale to ensure customers consistently received fast, accurate, and friendly experiences.
- Oversaw cash drawer; conducted cash counting at the end of shift.
- Monitored shift performance, took action to ensure team met company standards. Reviewed safety, security, and profitability.
- Communicated with the next Shift Manager to prepare for smooth operations.
- Drove achievement of shift targets and department goals.
- Salary: $20,000
- Supervisor: Layla Shaw (Permission to Contact: Yes) | Phone: 330-304-2079
Education
Bachelor of Science - Criminal Justice
Austin Peay State University
Clarksville, TN01.2024
Associate of Science - Criminal Justice
Austin Peay State University
Clarksville, TN01.2023
Skills
Remote Pilot Training Uranalysis Testing Weapon Training Data Entry Unmanned Aerial Systems Operator Mission Planning Crew Coordination Adaptability Written & Verbal Communication Delegation Teamwork Intelligence Reporting Ariel Photography Analysis Map, Chart Preparation Surveillance Reconnaissance Simulation Honesty & Integrity Ethics Quality Assurance Inventory Management Team Management Leadership KPIs (Key Performance Indicators) SOPs (Standard Operating Procedures)
Certification
- Remote Pilot Training | February, 2019 U.S. Army – Fort Huachuca, AZ
- Special Operations Instructor Management Course| May, 2021 U.S. Army – Fort Campbell, KY
- Basic Leaders Course| December, 2021
- Uranalysis | January, 2023 U.S. Army – Fort Riley, KS
- Screening Test Technician Screening Certification for Alco-Sensor IV| January,2023 U.S. Army – Fort Riley, KS
- Advanced Leaders Course| August,2023 U.S. Army – Fort Novosel, AL
- Staff Training and Development | September, 2024 NDCS – Lincoln, NE
- Tactical Athlete Program (TAP) | October, 2024 NDCS – Lincoln, NE
- Crisis Intervention & Conflict Resolution | October, 2024 NDCS – Lincoln, NE
HONORS/AWARDS
Army Achievement Medal – Service in Korea | July/2021, Army Achievement Medal – Exceptional Service in TN | December/2021, Army Achievement Medal – Running a Platoon Seargent Position | February/2022, Army Achievement Medal – Assistance with Medical Emergency | August/2023, Army Achievement Medal- Honorable Expiration of Service |July/2024
PROFILE OVERVIEW
- Citizenship: U. S. Citizen
- Veteran’s Preference: 10-Point
- Federal Experience: Yes
TECHNICAL EXPERIENCE
- Network Security- Knowledge of network and system protocols. Intrusion detection and technologies
- Compliance and Regulatory Knowledge- Familiarity with government regulations and set compliance standards related to FAA and NIST.
- Risk Assessment and Mitigation—The ability to assess security risks, develop risk management strategies, and implement controls to mitigate vulnerabilities.
Timeline
Child and Family Service Specialist
Nebraska Department of Health and Human Services
01.2025 - Current
Job Type: Full-Time
Nebraska Department of Correctional Services
09.2024 - 12.2024
SSG 15w (SSG/E6)
U.S. Army (Active)
07.2018 - 07.2024
Floor Manager
McDonald's
07.2015 - 06.2018
Bachelor of Science - Criminal Justice
Austin Peay State University
Associate of Science - Criminal Justice
Austin Peay State University