Jordyn Morse
Aliso Viejo,CA
Summary
Dedicated and personable server with over five years of experience in high-volume dining establishments. Proficient in providing exceptional customer service and ensuring guest satisfaction through attentive care and efficient service. Skilled in multitasking, problem-solving, and maintaining a positive attitude in fast-paced environments. A team player with a strong work ethic, who is eager to contribute skills to deliver memorable dining experiences.
Overview
6
6
years of professional experience
Work History
Student/Substitute Teacher, K-12
Capistrano Unified School District
Orange County
01.2023 - Current
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
Server
Opah Seafood Grill
Aliso Viejo
06.2020 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Maximized table turnover rate by efficiently managing reservations and seating arrangements
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Maintained a clean and orderly dining area for an enjoyable guest experience
Lead Server / Associate Manager
Macaroni Grill
Aliso Viejo
10.2018 - 03.2020
- Managed high volume dining periods with effective time management and strong multitasking abilities
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons
- Contributed to team success by consistently meeting or exceeding individual sales goals each month
Education
Multiple Subject Teaching Credential
California State University - Fullerton
Fullerton, CA02.2024
Bachelor of Arts - Psychology
California State University - Fullerton
Fullerton, CA05.2022
Associate of Arts - Psychology / Liberal Arts
Sadleback College
Mission Viejo, CA05.2019
Skills
- Strong Work Ethic
- Hospitality service expertise
- Suggestive Selling
- Food safety practices
- Teamwork and Collaboration
- High-volume dining
Timeline
Student/Substitute Teacher, K-12
Capistrano Unified School District
01.2023 - Current
Server
Opah Seafood Grill
06.2020 - Current
Lead Server / Associate Manager
Macaroni Grill
10.2018 - 03.2020
Multiple Subject Teaching Credential
California State University - Fullerton
Bachelor of Arts - Psychology
California State University - Fullerton
Associate of Arts - Psychology / Liberal Arts
Sadleback College