Summary
Overview
Work History
Education
Skills
Timeline
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Jordyn Munkholm

Summary

Dedicated and compassionate professional with a strong background in both military service and caregiving. Serving as a member of the Minnesota Army National Guard, demonstrating leadership, discipline, and teamwork in high-pressure situations. In addition, currently employed as a caregiver at Suite Living, providing exceptional care and support to individuals in need, ensuring their well-being and comfort

Overview

5
5
years of professional experience

Work History

Human Resources Professional

MN Army National Guard
04.2022 - Current
  • As a Human Resources professional in the Minnesota Army National Guard, I manage personnel tasks, maintain accurate records, and support soldiers in various roles. During a 9-month deployment in 2023, I collaborated with my team to outprocess over 10,000 soldiers preparing to leave the country. This involved coordinating logistics, ensuring regulatory compliance, and facilitating smooth transitions. Additionally, I completed an Additional Skill Identifier (ASI) in Postal Operations to further my military career and broaden my expertise.

Caregiver & Preceptor

Suite Living
06.2024 - 05.2025
  • Started as a caregiver at SuiteLiving, where I provided compassionate care to residents, assisting with daily activities, personal hygiene, mobility, and medication management. Within just two months, I was promoted to Preceptor, where I successfully trained 10 new employees in caregiving and medication passing. In this role, I guided new staff on proper care techniques, safety protocols, and medication accuracy, helping to enhance team performance and ensure high-quality care for residents.

Aquatics Lead & Swim instructor

The Rookery
01.2022 - 05.2025
  • As an Aquatics Lead, I oversee swim instruction, manage class schedules, and ensure the smooth operation of the aquatic program. I'm responsible for training and mentoring new employees, helping them develop their skills in both swim instruction and lifeguarding. Additionally, I teach lifeguard certification courses, ensuring all participants are well-prepared and meet the necessary standards for safety and performance in aquatic environments.

Server

Applebee's Grill + Bar
04.2024 - 08.2024
  • As a server, I demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. I was responsible to served food and beverages promptly with focused attention to customer needs. I worked with POS systems to place orders, manage bills, and handle complimentary items. I also collaborated with team members during busy shifts to ensure an efficient workflow and excellent guest experiences.

Restaurant Hostess

Applebee's Grill + Bar
01.2020 - 06.2021
  • As a hostess at Applebees, I managed the seating chart and monitored activity in restaurant to ensure a constant and efficient dining flow. I also assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests. I was responsible to resolve guest complaints professionally by taking appropriate action to address issues and improve future experiences. I was able to handle high-pressure situations gracefully, and manage multiple tasks simultaneously while maintaining a calm demeanor.

Education

High School Diploma -

Forest Lake Senior High
Forest Lake, MN
06-2022

No Degree - General Studies

University of Maryland Global Campus
Hyattsville, MD

Skills

  • HR policies and procedures
  • Training development
  • Respectful and compassionate
  • Time management
  • Problem-solving
  • Exceptional customer service
  • Swimming and water safety
  • Patience and empathy
  • Critical thinking abilities

Timeline

Caregiver & Preceptor

Suite Living
06.2024 - 05.2025

Server

Applebee's Grill + Bar
04.2024 - 08.2024

Human Resources Professional

MN Army National Guard
04.2022 - Current

Aquatics Lead & Swim instructor

The Rookery
01.2022 - 05.2025

Restaurant Hostess

Applebee's Grill + Bar
01.2020 - 06.2021

High School Diploma -

Forest Lake Senior High

No Degree - General Studies

University of Maryland Global Campus

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