Detail-oriented professional skilled in managing complex schedules and coordinating multiple tasks in a fast-paced environment. My background in accounting, operations, and client relations has honed my abilities in data analysis, project coordination, and effective communication. I am committed to delivering high-quality results, with a proactive approach to problem-solving and a keen willingness to learn and adapt to new challenges.
Overview
7
7
years of professional experience
Work History
Accounting Associate / Bookkeeper
Michael D. Corrado CPA Inc.
Fall River, USA
12.2023 - Current
Managed client accounts and recurring workflows, maintaining accurate records and organized documentation for timely completion of work.
Handled financial and operational processes, ensuring accurate billing, payment tracking, account reconciliation, payroll support, transaction processing, and record maintenance.
Reviewed financial information for discrepancies, researched and corrected issues, and organized documentation for payroll, reporting, tax, audit, and compliance needs.
Communicated directly with clients by phone and email to gather information, answer questions, resolve routine issues, and move requests forward.
Supported day-to-day business operations by balancing client needs with financial processes and administrative responsibilities to meet time-sensitive priorities.
Server
Common Man Inn
Plymouth, USA
08.2022 - 05.2023
Managed customer needs in a high-volume environment, ensuring accuracy and high service standards.
Built customer relationships through clear communication and proactive attention to individual needs.
Resolved customer concerns and unexpected issues while coordinating with team members for smooth operations.
Building Manager
Plymouth State University
Plymouth, USA
08.2019 - 05.2022
Facilitated daily operations of a busy university facility, enhancing service for students, staff, visitors, and campus organizations.
Acted as primary point of contact for inquiries, requests, and issues, coordinating information and responses to ensure resolution.
Addressed policy concerns and emergencies with sound judgment, maintaining balance between customer service, safety, and administrative duties.
Store Manager
Earth’s Hidden Treasures
Assonet, USA
05.2020 - 08.2021
Oversaw daily store operations, enhancing customer service, optimizing sales activity, and ensuring effective cash management and inventory control.
Managed inventory and coordinated with vendors to ensure product availability, adapting to changing business needs.
Maintained accurate sales and transaction records, managed deposits, and resolved customer and operational issues efficiently.
Education
Bachelor of Science - Accounting
Plymouth State University
Plymouth, NH
Skills
Project coordination
Problem solving
Business operations
Process improvement
Microsoft Excel
Time management
Data analysis
Client relations
Financial reporting
Technical And Business Development
Excel: Power Query (Get & Transform)
Cleaning, Transferring & Prepping Data with Tableau Prep