Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jordyn Shepherd-Smalls

Corona,NY

Summary

Certified Personal Trainer with a background in kinesiology and over 3 years of experience providing exceptional customer service in retail. Known for creating strong client relationships and delivering personalized service, with experience coaching basketball and providing individualized fitness training. Skilled in managing multiple tasks, organizing events, and fostering a motivating environment for clients. Passionate about helping individuals reach their fitness goals through tailored training programs and excellent communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Event Organizer

New Life Fellowship
04.2024 - Current
  • Coordinate and manage multiple church events, ensuring all logistics, schedules, and physical setups are completed effectively and on time.
  • Maintain communication with event participants and leadership to ensure all needs are met, similar to managing and maintaining clear communication with personal training clients.
  • Oversee room setups and event transitions, requiring attention to detail and time management, skills necessary for creating and organizing client workout schedules.
  • Regularly perform light maintenance work, ensuring facilities are in proper condition, similar to ensuring a safe and clean workout environment for clients.

Assistant Basketball Coach

Friends Seminary
11.2022 - Current
  • Coached athletes in strength, endurance, and basketball techniques to improve overall team performance.
  • Provided individualized feedback to players to help them improve their fitness and basketball skills.
  • Communicated effectively with the head coach, athletic directors, and parents regarding player development.
  • Helped foster a positive and encouraging team atmosphere, focusing on both physical fitness and team morale.

Client Advisor

Armani Exchange
10.2020 - 03.2024
  • Delivered personalized customer service, developing client relationships that mirror the rapport-building necessary for personal training.
  • Ranked in the Top 10 in sales in North America by focusing on customer needs and exceeding expectations, an approach easily transferable to helping clients reach fitness goals.
  • Trained new employees on effective client communication and service, demonstrating leadership and the ability to mentor others.
  • Maintained high standards for client satisfaction, consistently receiving positive feedback.

Education

Some College (No Degree) - Kinesiology

Morehouse College
Atlanta

Skills

    Customer Service

    Client Communication

    Team Leadership

    Cross-selling techniques

    Skill instruction

    Physical Fitness

Certification

ISSA Certified Personal Trainer

CPR/AED Certified

Interests

Athletic Training

Culinary Arts

Health and Fitness


Timeline

Event Organizer

New Life Fellowship
04.2024 - Current

Assistant Basketball Coach

Friends Seminary
11.2022 - Current

Client Advisor

Armani Exchange
10.2020 - 03.2024

Some College (No Degree) - Kinesiology

Morehouse College

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Jordyn Shepherd-Smalls