Jordyn Smith
Burleson,TX
Summary
I have shown my passion for patient satisfaction and meeting all standards set by employers! I love teamwork and I feel communication is an essential part in being a successful employee in any role.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Epiphany Dermatology
03.2025 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Implemented process improvements that reduced patient wait times during peak hours.
- Monitored inventory levels of office supplies, ensuring adequate stock for daily operations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Receptionist
Boyer Family Practice
10.2023 - Current
- Working with EHR systems.
- Taking patient payments.
- Answering/returning all phone calls, faxes, and voicemails.
Medical Receptionist
Total Point ER
11.2024 - 03.2025
- Processed patient insurance information accurately to facilitate billing procedures.
- Assisted in maintaining organized medical records for efficient retrieval and compliance.
- Coordinated communication between patients and healthcare providers for improved service delivery.
- Trained new staff on reception protocols and patient interaction techniques.
- Resolved patient inquiries promptly, enhancing overall patient satisfaction ratings.
Education
Esthetics
Ogle School
TXHigh School Diploma - undefined
Burkburnett High School
05.2020
Skills
Streamlined patient inflow processes, contributing to improved clinic operations Enhanced organizational capabilities, resulting in a more efficient workplace Gained comprehensive understanding of medical terminology, facilitating effective communication with patients and staff
Achieved successful project delivery through effective management of team dynamics and resources Drove project completion ahead of deadlines by optimizing workflows and communication Cultivated strong stakeholder relationships to enhance project visibility and support
Achieved high accuracy in data entry through meticulous typing skills Enhanced team efficiency by providing timely support in document preparation Contributed to improved organizational processes by maintaining well-structured digital files
Developed and maintained communication strategies to foster positive relationships with customers
Developed and maintained detailed schedules to ensure efficient task completion
Timeline
Medical Receptionist
Epiphany Dermatology
03.2025 - Current
Medical Receptionist
Total Point ER
11.2024 - 03.2025
Receptionist
Boyer Family Practice
10.2023 - Current
High School Diploma - undefined
Burkburnett High School
Esthetics
Ogle School