Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jordyn St Louis

Orange City,FL

Summary

Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Prestige Beauty Advisor

Ulta
08.2021 - 07.2023
  • Taught customers how to apply makeup and recommended optimal products.
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Completed timely and accurate resets based on seasonal demands and special promotional requirements.

Part Time Server

Keke's Kitchen
06.2021 - 10.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

IHOP
07.2020 - 05.2021
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Associate of Arts - Nursing

Daytona State College
Daytona Beach, FL
05.2022

High School Diploma -

Pine Ridge High School
Deltona, FL
05.2019

Skills

  • Individualized Assessments
  • Information Updates
  • Selling Skills
  • Multitasking and Organization
  • Creating Positive Experiences
  • Menu Memorization and Presentation
  • Critical Thinking
  • Dining Area Maintenance
  • Order Accuracy and Delivery
  • Service-Orientation

Accomplishments

  • Oversaw multiple junior employees.
  • Trained all new hires on sales and service techniques.

Timeline

Prestige Beauty Advisor

Ulta
08.2021 - 07.2023

Part Time Server

Keke's Kitchen
06.2021 - 10.2022

Server

IHOP
07.2020 - 05.2021

Associate of Arts - Nursing

Daytona State College

High School Diploma -

Pine Ridge High School
Jordyn St Louis