Jordyn Thomas
Tallahassee,FL
Summary
Dynamic Front of House Staff Member recognized for exceptional productivity and efficient multitasking. Proficient in customer service, conflict resolution, and time management, ensuring seamless operations during peak periods. Demonstrates strong communication, adaptability, and teamwork skills that enhance guest experiences and drive operational success.
Overview
1
1
year of professional experience
Work History
Front of House Staff Member
Chic-Fil-A
Tallahassee, FL
05.2024 - Current
- Welcomed guests while promptly offering menu assistance.
- Ensured compliance with health and safety regulations in the restaurant.
- Processed customer payments accurately and efficiently.
- Provided exceptional customer service to ensure satisfaction.
- Maintained cleanliness of the dining area, ensuring all surfaces were wiped down regularly.
- Resolved customer complaints promptly and professionally.
- Collaborated with kitchen staff to ensure orders were prepared quickly and accurately.
- Assisted servers when necessary by refilling drinks or providing extra utensils.
- Replenished condiments and other dining supplies as needed throughout shift.
- Followed up with customers after their meal to ensure satisfaction.
- Explained menu items, took orders and delivered food courses according to instruction.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Greeted and talked pleasantly with customers to promote positive image for business.
Youth Leadership Tallahassee
Youth Leadership Program
Tallahassee, FL
03.2024 - Current
- Developed and implemented successful strategies to increase team productivity.
- Maintained a positive work environment by resolving conflicts among team members in a timely manner.
- Reviewed performance metrics regularly to measure success and identify areas for improvement.
- Encouraged open communication between different teams, promoting cross-departmental collaboration.
Education
Some College (No Degree) -
Amos P. Godby Highschool
Tallahassee, FLSkills
- Greeting guests
- Language skills
- Food presentation
- Personal hygiene
- Training and mentoring
- Staff Training
- Cash Handling
Affiliations
- Flag Football
- Cheerleading
- Tallahasse Leadership
Accomplishments
- Dualed enrolled for nursing
- Head nurse of my class
- AB Honor Roll
- Varisty Captian of flag football
References
References available upon request.
Timeline
Front of House Staff Member
Chic-Fil-A
05.2024 - Current
Youth Leadership Tallahassee
Youth Leadership Program
03.2024 - Current
Some College (No Degree) -
Amos P. Godby Highschool