Jordyn Toscana
Sun Valley,NV
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Leasing Agent
Myan Management
Sparks, NV
01.2025 - Current
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Payroll Specialist
Blue Reef Enterprises LLC
Reno, US
03.2024 - Current
- Prepare and process payroll for all employees, ensuring accuracy in hours worked, deductions, and other adjustments.
- Implement and maintain effective filing systems for payroll and benefits records, both physical and electronic.
- Ensure all employee records are handled in accordance with data protection regulations.
- Generate and analyze payroll reports to provide insights to management.
- Assist with year-end reporting and compliance tasks, including W-2 preparation.
Housekeeping
Feather River Park Resort
Graeagle, CA
05.2011 - 09.2012
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Returned rooms to occupant-ready status to satisfy future guests.
- Cleaned building floors by sweeping, mopping and scrubbing.
Waitress
Beckwith Tavern
Beckwourth
09.2010 - 05.2011
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers, answered questions and recommended specials to increase profits.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Skills
- I-9 Verification Expertise
- New Hire Administration
- Timesheet Analysis
- Experienced with QuickBooks Software
- Goal-oriented mindset
- Telephone and email etiquette
- Contract negotiation
Certification
- Notary Public
Timeline
Leasing Agent
Myan Management
01.2025 - Current
Payroll Specialist
Blue Reef Enterprises LLC
03.2024 - Current
Housekeeping
Feather River Park Resort
05.2011 - 09.2012
Waitress
Beckwith Tavern
09.2010 - 05.2011