Jordyn Turner
Austin,TX
Summary
Reliable employee enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. With 20 years experience in the restaurant industry plus management and training experience I’m interested in applying my skills on a different side of town.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/ Shift Leader/ Supervisor
Serranos
02.2024 - Current
- Supervised daily operations to ensure efficient service and guest satisfaction.
- Trained and mentored new servers on menu knowledge and customer service standards.
- Resolved customer complaints promptly, ensuring positive dining experiences.
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
Elderly Caregiver
My Grandmother
01.2022 - 11.2023
- Enhanced grandmothers quality of life by providing compassionate, attentive care and companionship.
- Managed medication schedules accurately, reducing potential health risks associated with missed or incorrect dosages.
- Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities.
- Monitored grandmothers vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well informed.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Server/Waiter
Flores Mexican Restaurant
04.2021 - 02.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Bartender/Server
The League Kitchen & Tavern
01.2019 - 04.2021
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
High school diploma - undefined
Kingwood High School
Kingwood, TX01.2009
Skills
- Hospitality
- High volume
- Adaptability
- Leadership
- Organization
- Time management
Certification
- TABC Certified
- Food Handler Certification
Timeline
Server/ Shift Leader/ Supervisor
Serranos
02.2024 - Current
Elderly Caregiver
My Grandmother
01.2022 - 11.2023
Server/Waiter
Flores Mexican Restaurant
04.2021 - 02.2023
Bartender/Server
The League Kitchen & Tavern
01.2019 - 04.2021
High school diploma - undefined
Kingwood High School