Jordyn Kronenberg
Lolo, MT,United States
Summary
I am a dedicated and experienced Senior Business Analyst within the Salesforce Revenue Management space working primarily with mid-sized and enterprise level organizations. I have a proven track record of effectively managing and achieving project goals through my strong organizational skills, ability to problem solve, clear communication, collaboration with team members, and ability to build strong stakeholder relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sr. Business Analyst
Cognizant
11.2023 - Current
- Facilitation of requirement elicitation via discovery sessions and artifact review
- Adhered to Agile Methodology and internal Atlas Framework guidelines to successfully complete discovery, design, build, testing, and go-live for clients within the Salesforce Revenue Management space
- Created E2E current and future state process flows for Salesforce CPQ Implementations
- Built trust with stakeholders and established clear processes and expectations for requirement validation, change management and UAT preparation
- Conducted Sprint Planning sessions and Sprint Retrospectives for Salesforce implementation projects.
Sr. Business Analyst & People Leader
Advanced Technology Group, a Cognizant Company
06.2022 - 11.2023
- Developed and implemented a formal requirements review process internally for the Business Analyst Community of Practice
- Directly managed a team of 15+ consultants across various technologies within the Quote to Cash ecosystem
- Assisted in developing and conducting Business Analyst training for over 100 consultants at ATG/Cognizant over the course of 3 years
- Conducted Implementation Assurance with junior Business Analysts on Salesforce CPQ and Salesforce B2B eCommerce implementation projects to ensure documentation, requirements and processes adhered to company standards and client expectations
- Developed internal training content for both the Business Analyst and the Team Lead Communities of Practice.
Business Analyst
Advanced Technology Group, a Cognizant Company
03.2022 - 06.2022
- Collaborated closely with project team members and stakeholders on SF CPQ implementation & enhancement projects to align on business needs, expectations and achieve positive client outcomes
- Conducted Discovery sessions and requirement elicitation for Salesforce CPQ implementation and enhancement projects
- Facilitated requirements refinement and validation sessions in preparation for SF CPQ design and build
- Led task management efforts utilizing JIRA to create, track and move build tickets through project sprints
District Recruiter
Buckle, Inc.
05.2018 - 03.2020
- Worked with 50+ stores and teams in various locations in the Northwest to grow teams, achieve sales goals and train both new and existing team members
- Hit daily sales goals via establishing action items, consistent team communication and excellent customer service for guests
- Managed stores going through management transitions for interim periods of time
Education
Bachelor of Science in Business Administration - Management
University of Montana
Bachelor of Science in Business Administration - Marketing
University of Montana
Skills
- Salesforce CPQ
- Salesforce Billing
- Salesforce B2B eCommerce
- Agile Methodology
- Project Management
- Atlassian Suite
- Lucid
- Visio
- Google Suite
- Microsoft Office Suite
Certification
- Salesforce Certified Business Analyst
- Professional Scrum Master I
Industry Sectors
- Retail
- Energy
- Life Sciences
- Power Technology/Automotive
- Freight & Analytics
- Education
- Storage & Moving
References
- Bridget Smith, Cognizant, bridget.smith@cognizant.com, 406-531-2408
- Tonya Robinson, Buckle, Inc., tonygrob@gmail.com, 308-440-9562
Timeline
Sr. Business Analyst
Cognizant
11.2023 - Current
Sr. Business Analyst & People Leader
Advanced Technology Group, a Cognizant Company
06.2022 - 11.2023
Business Analyst
Advanced Technology Group, a Cognizant Company
03.2022 - 06.2022
District Recruiter
Buckle, Inc.
05.2018 - 03.2020
Bachelor of Science in Business Administration - Management
University of Montana
Bachelor of Science in Business Administration - Marketing
University of Montana