Jorg Streckel
Hubertus,WI
Summary
Experienced Senior Lead Technician with a strong focus on enhancing customer satisfaction. Proven track record in project leadership, technical support, and collaboration across teams to achieve project goals.
Overview
2027
2027
years of professional experience
Work History
Senior Lead Technician
Newport Network Solutions
New Berlin
02.2016 - Current
- Oversaw installation and configuration of networking equipment, ensuring adherence to best practices and industry standards.
- Collaborated with project managers to design scalable solutions that aligned with client objectives.
- Ensured compliance with industry safety standards through testing protocols, maintaining a safe work environment for all employees.
- Enhanced system performance by troubleshooting and resolving technical issues.
- Championed process standardization efforts across the organization, resulting in more streamlined workflows and increased overall effectiveness of the technician team.
- Mentored junior technicians to foster their professional growth, sharing valuable industry insights and best practices.
- Improved customer satisfaction rates by providing timely and effective technical support.
- Led a team of technicians to successfully complete projects within deadline, ensuring high-quality results.
- Collaborated with cross-functional teams to achieve project goals, fostering strong working relationships across departments.
- examples: VA Hospital, Milwaukee, META House, Milwaukee, CHR Hanson, West Allis, Public and Private Schools
Project Manager / Technician
RHC Communications
Pewaukee
06.2012 - 01.2016
- New Warehouse construction, Rishi Tea, Milwaukee.
- Lead Project Manager, updating WIFI, data, installation of conduit 1/2 to 4 inch at National Guard Armories, Wisconsin
- Installation of new WIFI technology at Public Schools, Wisconsin.
- 240 room installation of new WIFI at Sacred Heart School of Technology, Milwaukee.
Electrician
Kane Electric
1988 - 2008
Education
OSHA 10
Online Certificate
Integrated Network Systems
Leviton
Electrical Code Classes
NEC
New Berlin West High School
New Berlin05-1988
Skills
Mechanically inclined
Customer service orientated
Quality and goal focused
Accountable Lead and PM
Skilled communicator
Ability to build strong customer relations
Detail oriented PM
Collaborative team member
Bi-lingual
Timeline
Senior Lead Technician
Newport Network Solutions
02.2016 - Current
Project Manager / Technician
RHC Communications
06.2012 - 01.2016
Electrician
Kane Electric
1988 - 2008
OSHA 10
Online Certificate
Integrated Network Systems
Leviton
Electrical Code Classes
NEC
New Berlin West High School