William Roselli
Surprise,AZ
Summary
Highly skilled and reliable HVAC technician with 8 years experience in the installation, maintenance, troubleshooting and sales of residential and commercial equipment. Focusing on equipment OEM specifications and customer service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Technician/Service Manager
Pro Solutions Air
Surprise, AZ
06.2018 - Current
- Capable of troubleshooting, diagnosing, repairing and the replacing of HVAC/R equipment for residential comfort conditioning and commercial product keeping equipment
- Provide technical support and guidance to technicians and installers within the company
- Provide training to junior technicians to increase competency and efficiency
- Provide exceptional customer service and relationship management to enhance customer retainability
- Aide in the continual development of company operations to standardize company policy and protocols
- Ensure companywide compliance with safety regulations, EPA standards and OSHA guidelines
HVAC/R Technician
Texoma Heating and Air
Wichita Falls , TX
02.2016 - 06.2018
- Installed HVAC-R systems in residential and commercial buildings according to manufacturer specifications.
- Troubleshooted and repaired malfunctioning heating, ventilation, cooling, and refrigeration units.
- Performed preventative maintenance on existing HVAC-R equipment to ensure optimal performance.
- Assisted in the design of new HVAC/R systems based on customer requirements or building layout considerations with local Habitat for Humanity
- Used troubleshooting and testing methods on HVAC/R components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment for residential and commercial
HVAC/R Lab Assistant
Vernon College
Wichita Falls , TX
06.2016 - 03.2018
- Aided in setting up, calibration and maintaining equipment required for experiments and demonstrations to regulatory and manufacturer standards
- Provided guidance and technical support to students in the program with hands on demonstrations and testing
- Maintained inventory of tools and equipment within the laboratory
Satellite Communications NCOIC Brigade S6
U.S ARMY
Fort Hood , TX
05.2009 - 10.2013
- Supported the organization's mission of providing uninterrupted battlefield communications by supervising the planning, installation, and maintenance of the communications ground terminals, systems, networks, and associated equipment. Operated and performed preventive maintenance on communications equipment, vehicles, and power generators. Built and interfaced the Local Area Network (LAN) with the Wide Area Network (WAN) for Secure Internet Protocol Network (SIPRnet) and Non-Secure Internet Protocol Network (NIPRnet). Created and processed Satellite Access Requests to support connectivity requirements for six separate teams. Established workload, work schedules, and maintenance priorities. Performed and supervised quality control inspections. As a Satellite Transportable Terminal (STT) Instructor, prepared training materials for field exercises and trained subordinate personnel in the operation and maintenance of satellite and associated equipment. Trained team members on the operation and maintenance of Satellite Transportable Terminals. Led teams through Mission Command Systems Integration (MCSI) Events I, II, and III signal reset and upgrade operations. Specialized in the Live, Virtual, Constructive-Integrating Architecture - First unit Assessment (LVCIA-FUA). Assisted with network engineering and minimized network outages. Supervised a team of four personnel. Maintained full accountability of upgraded tactical satellite and network node equipment valued at over $4 Million.
- Planned and supervised the installation, operation, and maintenance of two Global Network on the Move-Active Distribution (GNOMAD) hubs, four SIPR/NIPR Access Point (SNAPs), four Very Small Aperture Terminal (VSATs), 12 satellite transportable terminals (STT) utilizing Time Division Multiple Access (TDMA) and Frequency Division Multiple Access (FDMA), and other tactical satellite communications assemblages and systems. Also served as the Warfighter Information Network – Tactical (WIN-T) Maintenance Supervisor and ensured all systems were fully mission capable. As night shift Network Operations Supervisor, monitored, managed, and reported the status of the wide and local area network.
Satellite Communications System Operator
U.S ARMY
Fort Hood, TX
08.2003 - 10.2013
- Satellite Communications (SATCOM) Operator with over ten years of experience in all aspects of the installation, operation, and maintenance of communications equipment in an industrial-military environment. Specific experience providing instruction and assistance to military personnel regarding communications and network equipment. Documented expertise in ensuring adherence to standard methods, conformity in maintenance procedures, and the proper use of equipment. Strong analytical skills and attention to detail. Skilled at troubleshooting and developing process improvement strategies. Demonstrated project management skills – adept at completing projects ahead of schedule and maintaining accountability of equipment. Resilient leader with the ability to carry on the mission despite adversity or level of difficulty. Exceptional team-building skills, with equally impressive communication skills. Skilled at building cohesive teams. Exercises superb competence in the most arduous environments.
Platoon Sergeant, Headquarters Platoon
U.S ARMY
Fort Hood, TX
07.2008 - 05.2009
- Responsible for the welfare, discipline, professional development, and training of 34 personnel. Provided counseling and mentoring. Enforced standards for training, fitness, and safety. Accountable for $4 million of equipment, consisting of eight vehicles, 13 generators, one satellite communication (SATCOM) trailer, one Command Post Node (CPN), 12 quadcons, and 6 vehicles. Provided network automations and FM support. Facilitated the preparation and movement of key network infrastructures.
Education
Associate of Applied Science - Heating, Ventilation And Air Conditioning
Vernon College
Wichita Falls, TX05-2017
Associate of Applied Science - Computer Information Sciences And Networking
Vernon College
Wichita Falls, TX05-2016
Basic Training
Fort Benning, GA09-2003
High School Diploma -
Glasgow High School
Newark, DE05-2003
Skills
- Effective communication
- Customer service
- Troubleshooting capabilities
- Time management
- Critical thinking
- Complex problem solving
- Mechanically inclined
- Attention to detail
Certification
- EPA 608 Universal
- Class III Soldering Certification
Accomplishments
- Army Commendation Medal (5th Award)
- Army Achievement Medal (2nd Award)
- Non Commissioned Officer Professional Development Ribbon (Level 2 Award)
- Army Good Conduct Medal (3rd Award)
- Iraq Campaign Medal (4 Campaign Stars)
- National Defense Service Medal
- Korean Defense Service Medal
- Overseas Service Ribbon (3rd Award)
- Global War on Terrorism Expeditionary Medal
- Global War on Terrorism Service Medal
- Humanitarian Service Medal
- Army Service Ribbon
- Meritorious Unit Commendation (3rd Award)
Timeline
Lead Technician/Service Manager
Pro Solutions Air
06.2018 - Current
HVAC/R Lab Assistant
Vernon College
06.2016 - 03.2018
HVAC/R Technician
Texoma Heating and Air
02.2016 - 06.2018
Satellite Communications NCOIC Brigade S6
U.S ARMY
05.2009 - 10.2013
Platoon Sergeant, Headquarters Platoon
U.S ARMY
07.2008 - 05.2009
Satellite Communications System Operator
U.S ARMY
08.2003 - 10.2013
- EPA 608 Universal
- Class III Soldering Certification
Associate of Applied Science - Heating, Ventilation And Air Conditioning
Vernon College
Associate of Applied Science - Computer Information Sciences And Networking
Vernon College
Basic Training
High School Diploma -
Glasgow High School
Similar Profiles
Bret MurrayBret Murray
Shop Owner/operator at Bowler Solutions Pro Shop / Aka Bret's Pro ShopShop Owner/operator at Bowler Solutions Pro Shop / Aka Bret's Pro Shop
Sakrystle HallSakrystle Hall
Office Assistant at A Pro Air Heating and AC Inc.Office Assistant at A Pro Air Heating and AC Inc.
Luis CarasasLuis Carasas
Assistant Technician at Pro-Air Mechanical IncAssistant Technician at Pro-Air Mechanical Inc