Cole Bussel
Bluffton,IN
Summary
Dynamic professional with expertise in customer relationship management and sales support, delivering enhanced client experiences and measurable sales growth.
Overview
11
11
years of professional experience
Work History
Service Manager/Lead Lawn Technician/Inside Sales Representative
TruGreen Lawn Care
Fort Wayne, Indiana
06.2019 - Current
- Supervised daily operations of lawn care services, ensuring efficient crew performance.
- Scheduled service appointments to enhance team efficiency and productivity.
- Resolved service-related issues and handled customer inquiries, enhancing client satisfaction.
- Identified customer needs, providing tailored solutions to meet requirements.
- Cultivated relationships with clients, vendors, and suppliers, strengthening service delivery.
- Developed strong client relationships through consistent communication and follow-ups.
- Engaged in trade shows to promote products and expand client base.
- Managed client accounts to drive sales and maintain customer relationships.
- Resolved customer inquiries and issues to ensure a positive sales experience.
- Built rapport with clients through effective communication and personalized service.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
Laborer
Power Clean Inc
Fort Wayne, Indiana
05.2017 - 05.2019
- Followed safety protocols to ensure hazard-free work environment.
- Utilized pressure washing equipment to enhance safety and hygiene standards at work sites.
- Executed cleaning of industrial areas through sweeping, scrubbing, and polishing floors to promote a safe work environment.
- Disposed of waste in compliance with environmental regulations to minimize ecological impact.
Cook
Wings Etc
Decatur, Indiana
08.2015 - 05.2017
- Crafted diverse menu items adhering to established recipes and standards, enhancing customer satisfaction.
- Coordinated with team members to deliver timely meal service during peak hours, ensuring a seamless dining experience.
- Monitored food safety practices to comply with health regulations and policies.
- Oversaw inventory management to maintain adequate stock of ingredients and supplies, supporting uninterrupted kitchen operations.
Education
High School Diploma -
Bellmont High School
Decatur, IN05-2015
Skills
- Customer relationship management
- Sales support
- Sales forecasting
- KPI monitoring
- Needs analysis
- Problem solving
- Time management
- Team coordination
- Effective communication
- Conflict resolution
- Customer loyalty
Timeline
Service Manager/Lead Lawn Technician/Inside Sales Representative
TruGreen Lawn Care
06.2019 - Current
Laborer
Power Clean Inc
05.2017 - 05.2019
Cook
Wings Etc
08.2015 - 05.2017
High School Diploma -
Bellmont High School