Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Mathew Gibbens

Kansas City,MO

Summary

Results-oriented Lead Field Service Technician with expertise in equipment maintenance and project management. Demonstrated leadership in team settings, driving operational efficiency and enhancing service delivery. Strong communicator, effectively coordinating projects and collaborating with team members. Achieved significant reductions in client disruptions through rapid diagnosis and resolution of technical issues.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Field Service Technician II/ Service Manager

Aggreko
Lenexa, KS
03.2025 - Current
  • Collaborated with product managers and sales teams to define project requirements and timelines.
  • Performed routine maintenance on equipment to prevent downtime and ensure smooth operations.
  • Diagnosed and resolved technical issues promptly, minimizing client disruption.
  • Conducted site surveys to assess infrastructure needs for installations or upgrades.
  • Managed inventory levels of spare parts, balancing service demands and cost efficiency.
  • Planned installation schedules with project managers to minimize disruptions to client operations.
  • Led a team of 6 technicians, providing training and conducting performance evaluations.
  • Developed relationships with key vendors to secure availability of parts for repairs.

EPG Field Technician

Foley Equipment Company
Kansas City, MO
10.2023 - 03.2025
  • Executed troubleshooting and repair of technical issues on customer sites.
  • Installed, configured, and tested hardware and software updates to enhance performance.
  • Performed routine maintenance on equipment, preventing downtime and ensuring operational efficiency.
  • Adhered to safety protocols during work at heights and in hazardous environments.
  • Utilized diagnostic tools to identify faults in electrical systems accurately.
  • Conducted load bank testing on generators to verify capacity under various conditions.
  • Responded swiftly to emergency service calls, resolving generator failures to minimize disruptions.
  • Maintained detailed records of all maintenance activities, including repairs and parts used.

Field Technician

Clifford Power Systems
Independence, MO
07.2022 - 10.2023
  • Conducted thorough inspections of generators to identify and prevent potential problems.
  • Diagnosed and resolved electrical, mechanical, and fuel system issues to minimize downtime.
  • Performed routine maintenance and repairs on generators to ensure optimal performance.
  • Replaced faulty parts with precision, adhering to manufacturer installation guidelines.
  • Maintained accurate records of maintenance activities, including repairs and parts utilized.
  • Executed load bank testing on generators to verify capacity under various conditions.

Field technician

Herc Pro Solutions
Kansas City, MO
01.2017 - 07.2022
  • Executed routine equipment maintenance to prevent downtime and ensure operational efficiency.
  • Ensured compliance with safety regulations during installations, minimizing accident risks.
  • Conducted inspections of generators to identify issues and avert breakdowns.
  • Maintained comprehensive records of installations, repairs, and maintenance activities for reference.
  • Managed inventory by tracking stock usage and ordering essential supplies as needed.

Fuel Delivery Driver and maintenance

World Fuel Services
Kansas City, KS
02.2011 - 08.2017
  • Ensured timely and efficient delivery of fuel products to multiple locations.
  • Maintained accurate records of fuel deliveries, including quantities and mileage.
  • Conducted routine inspections of delivery vehicles to confirm operational readiness.
  • Followed safety protocols while handling and transporting fuel products.
  • Performed maintenance on fuel systems at customer sites to ensure functionality.
  • Executed basic repairs on fleet vehicles and trailers as needed.
  • Repaired fuel pumps and delivery systems to maintain equipment reliability.

Education

Fire Science - General Studies

JCCC
Overland Park, KS
05.2006

High school diploma -

Lansing High 9-12
Lansing, KS
01.2004

Skills

  • Equipment maintenance and troubleshooting
  • Safety compliance
  • Project management
  • Effective communication
  • Team leadership
  • Hardware and software installation
  • Preventative maintenance
  • Equipment inspection

Certification

  • Certified Forklift Operator
  • Hazmat Awareness and oppertions
  • Driver's License Class A Cdl
  • Confined Space awareness
  • Genie boom and scissor certified operator, 11/01/22
  • Generac Industrial certified technician, 09/01/22
  • NFPA 70, 09/01/22
  • CICB crane inspection and certification, 06/01/22
  • JLG maintenance advisor, 04/01/24
  • OSHA 10-Hour General Industry, 04/01/25
  • CPR/AED, 06/01/26
  • MSHA, 01/01/26
  • MSHA Certification, 01/25
  • Salesforce Certification, Present
  • CPR Certification, Present
  • First Aid Certification, Present
  • Driver's License, Present

Languages

English

References

References available upon request.

Timeline

Lead Field Service Technician II/ Service Manager

Aggreko
03.2025 - Current

EPG Field Technician

Foley Equipment Company
10.2023 - 03.2025

Field Technician

Clifford Power Systems
07.2022 - 10.2023

Field technician

Herc Pro Solutions
01.2017 - 07.2022

Fuel Delivery Driver and maintenance

World Fuel Services
02.2011 - 08.2017

Fire Science - General Studies

JCCC

High school diploma -

Lansing High 9-12

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