Summary
Overview
Work History
Education
Skills
Websites
Technical Competencies
Professional Highlights
References
Timeline
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Jorge A. Garcia

Redmond

Summary

Dynamic professional with extensive experience at Microsoft, excelling in global corporate records compliance and project management. Proven expertise in Microsoft Purview Records Management and data governance, driving impactful solutions and fostering strong relationships. Adept at implementing best practices and enhancing operational efficiency, ensuring compliance and strategic alignment across diverse teams.

Overview

11
11
years of professional experience

Work History

Global Corporate Records Compliance Technical PM

MICROSOFT
Redmond
11.2018 - 06.2025
  • Support the execution and global oversight of Microsoft's centralized Corporate Document Retention Program, Policy and Corporate Retention Schedule.
  • Partner closely with operational teams while leading and developing solutions and managing projects across our tenant.
  • Partner and collaborate with internal customers and vendors at all levels.
  • Contribute expertise as SME in RIM/IG with input and thought leadership as we develop tools and products in Microsoft for a compliance by design approach.

Records Analyst (Microsoft Contract)

IRON MOUNTAIN
Redmond
09.2014 - 06.2018
  • Ensure compliance with records management policies by educating and training customers, monitoring procedures, and assessing impacts on business unit initiatives.
  • Administer records management programs by reviewing transmittals, maintaining an accurate database, and coordinating records storage, retrieval, and destruction processes.
  • Support communication with business units through proactive issue resolution, service-level management, and relationship-building efforts.
  • Identify process improvements within records management operations and assist in implementing best practices across customer accounts.

Education

Associate of Applied Science - Information Technology

Yakima Valley Community College
Yakima, WA
01-2009

Skills

  • Office M365
  • Microsoft Purview Records Management
  • Data Life-Cycle Management
  • Microsoft Purview Trainable Classifies
  • SharePoint Syntex
  • Power Automate
  • Power Flows
  • Copilot Agents
  • SharePoint Admin Center
  • Program Management
  • Project Management
  • Product implementation
  • Trainings
  • Data Governance
  • Records Retention
  • Classification
  • RIM/IG Policies

Technical Competencies

Office M365, Microsoft Purview Records Management, Data Life-Cycle Management, Microsoft Purview Trainable Classifies, SharePoint Syntex, Power Automate, Power Flows, Copilot Agents, SharePoint Admin Center, Program Management, Project Management, Product implementation and trainings, Data Governance, Records Retention, Classification, RIM/IG Policies

Professional Highlights

  • Strategic Program leadership, Managed the collaboration with Access on implementing Virgo for the Corporate Retention Schedule portal in our Tenant, enabling the Corporate Records program to adapt quickly to changing global regulations. Streamlined our disposition review process for a more automated and scalable approach.
  • Technical Program Management, Created an automated disposition review feature for Microsoft's Corporate Records program using Power Automate, Power Flows, and SharePoint. Oversaw onboarding for Microsoft Purview Records Management and Data Life-Cycle Management for over 6 million records globally. Executed the implementation of the Corporate Retention Schedule taxonomy and retention labels into Microsoft Purview using Adaptive Scopes. Conducted technical demos and walkthroughs for clients such as Chevron, Korea Telecom, and UPS for the Corporate Records team.
  • Cross-Functional Collaboration, Managed the partnership with Tax and Trade for onboarding and implementation of retention labels across the Tax and Trade Microsoft SharePoint site collections. Led and oversaw the engagement with Human Resources for the destruction of terminated employee physical files globally. Led and coordinated engagements with Microsoft CELA Engineering, Product Group, and Microsoft Digital Security teams for compliance guidance and technical design input and testing of internal records compliance tools and products.

References

References available upon request.

Timeline

Global Corporate Records Compliance Technical PM

MICROSOFT
11.2018 - 06.2025

Records Analyst (Microsoft Contract)

IRON MOUNTAIN
09.2014 - 06.2018

Associate of Applied Science - Information Technology

Yakima Valley Community College
Jorge A. Garcia