Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jorge Aguilar

Plano,TX

Summary

Energetic Department Manager dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.

Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 18 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of people, quality and guest department.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Department Manager

Oreilly McDonald’s
04.2010 - Current
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

1st Assistant Manager

Oreilly McDonald’s
02.2008 - 05.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

1st Assistant Manager

BayBrook McDonald’s
11.2005 - 01.2008
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Education

Piper High School
Sunrise, FL

Skills

  • Motivational Leadership
  • Retail Management
  • Policy and Procedure Adherence
  • Product and Service Sales
  • Sales Expertise
  • Order Processing
  • Order Management
  • Inventory and Supply Management
  • Business Development and Planning
  • Goals and Performance
  • Customer Engagement
  • Staff Hiring and Retention

Certification

  • CM - Certified Manager Certification
  • Certified Food Safety, ServSafe

Timeline

Department Manager

Oreilly McDonald’s
04.2010 - Current

1st Assistant Manager

Oreilly McDonald’s
02.2008 - 05.2019

1st Assistant Manager

BayBrook McDonald’s
11.2005 - 01.2008

Piper High School

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Jorge Aguilar