Jorge Alfaro
Downey,CA
Summary
Recent graduate of the University of El Salvador with a degree in Business Administration. Expertise in skilled portfolio management, investment strategies, risk assessment, and financial analysis. Strong focus on team collaboration and adaptability for seamless adaptation to changing needs. Proficient in asset allocation, performance reporting, and client relationship management. Known for precision, integrity, and achieving results in dynamic financial environments. Dedicated to making a positive impact in the industry.
Overview
4
4
years of professional experience
Work History
Portfolio Administrator & Debt Collection
Acciones Integradas S.A. de C.V.
06.2024 - 12.2024
- Coordinated with the company's courier service to collect checks and apply payments to customer loans
- Collaborated with companies to ensure timely payments, including sending reminders, dispatching couriers to collect checks, and processing loan payments
- Worked with databases continuously maintaining and updating customer loan records
- Strong ability in portfolio recovery with a focus on customer service and client retention
- Skilled in working with clients with low credit scores, providing tailored solutions to improve financial stability
Debt Collection Agent
Banco Davivienda San Salvador
06.2021 - 04.2024
- Managed recovery of overdue financial portfolios, ensuring effective client communication through phone calls, emails, and social media channels
Administrative Assistant
Ave Constructora S.A. de C.V.
03.2023 - 08.2023
- Assisted in managing and organizing essential project documentation, ensuring efficient record-keeping
- Processed and prepared payroll payments
- Evaluated project decisions using critical path analysis, optimizing workflow
- Coordinated and issued payments to suppliers, maintaining strong relationships with vendors to keep operations running
- Provided administrative support to senior management, contributing to the successful execution of company operations
Sales Agent
Cable Movil
01.2021 - 05.2021
- Developed and executed effective sales strategies to promote and sell multimedia products tailored to personal and family needs
- Built and managed a portfolio of clients, fostering long-term relationships and ensuring high customer satisfaction
- Worked under strict sales targets and high-pressure environments, consistently meeting or exceeding performance goals
- Provided post-sales support, ensuring seamless customer experiences and troubleshooting service-related issues
Education
General High School diploma -
Colegio Modelo Adventista
Bachelor's degree - business administration and management, Economy
Universidad de El Salvador
El Salvador, ESA08.2023
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Inventory management
- Scheduling appointments
- Document preparation
Teamwork and collaboration
Attention to detail
Multitasking
Computer skills
Friendly, positive attitude
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Portfolio Administrator & Debt Collection
Acciones Integradas S.A. de C.V.
06.2024 - 12.2024
Administrative Assistant
Ave Constructora S.A. de C.V.
03.2023 - 08.2023
Debt Collection Agent
Banco Davivienda San Salvador
06.2021 - 04.2024
Sales Agent
Cable Movil
01.2021 - 05.2021
Bachelor's degree - business administration and management, Economy
Universidad de El Salvador
General High School diploma -
Colegio Modelo Adventista
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