JORGE ALVES
Deerfield Beach,FL
Summary
Results-driven Sales Associate with 3+ years of experience in retail. Proven track record of exceeding sales targets and providing exceptional customer service. Skilled in product knowledge and building client relationships.
Overview
6
6
years of professional experience
Work History
Soldier/Diesel Tech
U.S Army
Lake Park, Florida
05.2019 - Current
- Proficient in troubleshooting and repairing diesel engines for optimal performance
- Proficient in performing routine maintenance checks and troubleshooting engine issues
- Extensive experience in maintaining and repairing diesel engines for military vehicles
- Skilled in conducting field repairs and diagnostics on heavy-duty equipment
Client Advisor
Morgan Auto Group/Arrigo CDJR
West Palm Beach, FL
03.2021 - 06.2025
Client Advisor
Morgan Auto Group/BMW of Pompano
Pompano Beach, FL
06.2024 - 02.2025
- Provided exceptional customer service, resulting in high satisfaction ratings and repeat business
- Met and exceeded sales targets consistently through effective product knowledge and closing techniques
- Collaborated with team members to create visually appealing displays and drive store traffic
- Average 15 or more units per month
- Closed 45-50% of Walk ins
- Closed 25-30% of Phone ups
- Closed 12-15% of Internet ups
- Knowledgeable with Vauto, snapcell and Eleads
Education
DIESEL MECHANIC CERTIFICATION -
Army Ordnance Corp
Fort Lee, Virginia11.2020
Skills
- Customer service
- Product knowledge
- Communication
- Time management
- Problem solving
- Knowledgeable with Vauto
- Knowledgeable with snapcell
- Knowledgeable with Eleads
- Proficient in troubleshooting and repairing diesel engines
- Proficient in performing routine maintenance checks
- Proficient in troubleshooting engine issues
- Extensive experience in maintaining and repairing diesel engines for military vehicles
- Skilled in conducting field repairs
- Skilled in diagnostics on heavy-duty equipment
Languages
English
Full Professional
Portuguese
Full Professional
Spanish
Professional
Timeline
Client Advisor
Morgan Auto Group/BMW of Pompano
06.2024 - 02.2025
Client Advisor
Morgan Auto Group/Arrigo CDJR
03.2021 - 06.2025
Soldier/Diesel Tech
U.S Army
05.2019 - Current
DIESEL MECHANIC CERTIFICATION -
Army Ordnance Corp
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