Jorge Arana
Beavercreek,OH
Summary
Dynamic professional with a proven track record at the United States Air Force, excelling in fast-paced environments. Adept at problem-solving and customer service, I effectively collaborated with teams to enhance operational efficiency. Skilled in IT support and adaptable to new technologies, I am committed to delivering exceptional results while maintaining a positive attitude.
Overview
22
22
years of professional experience
Work History
NCOIC, Satellite Pharmacy
United States Air Force, USAF
01.2010 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
IT Field Technician
A-Telecom
06.2003 - 12.2011
- Installed and configured hardware and software for diverse client environments.
- Diagnosed and resolved technical issues through systematic troubleshooting techniques.
- Provided on-site support for network infrastructure, ensuring optimal performance and security.
- Conducted routine maintenance and upgrades to enhance system reliability and efficiency.
- Collaborated with cross-functional teams to implement technology solutions aligned with client needs.
- Evaluated emerging technologies to recommend improvements to existing IT systems and processes.
Education
Bachelor of Science - Cyber Security
University of Maryland Global Campus
Hyattsville, MD06-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Languages
Spanish
Native or Bilingual
Interests
- Gym Workouts
- Playing Sports
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Timeline
NCOIC, Satellite Pharmacy
United States Air Force, USAF
01.2010 - Current
IT Field Technician
A-Telecom
06.2003 - 12.2011
Bachelor of Science - Cyber Security
University of Maryland Global Campus
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