Jorge Barrera-juarez
Round Lake Beach ,IL
Summary
Dynamic professional with a proven track record in the automotive field, excelling in sales management and automotive repairs. Recognized for my experience with automotive knowledge and capabilities. Detail-oriented and a fast learner, I thrive in high-pressure environments, consistently working to make sure everything is executed in a timely and efficient manner. while maintaining a clean and efficient workspace.
Overview
10
10
years of professional experience
Work History
Counter Person
Woody Buick GMC
Gurnee, IL
06.2023 - Current
- Managed daily customer interactions, ensuring satisfaction and addressing inquiries effectively.
- Processed transactions accurately using point-of-sale systems, maintaining cash register integrity.
- Trained new staff on operational procedures and customer service standards, fostering team efficiency.
- Collaborated with inventory management to monitor stock levels and place timely orders.
- Resolved customer complaints swiftly, improving retention and overall service quality.
- Analyzed sales trends to inform inventory decisions and promotional strategies effectively.
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Processed customer orders and accurately entered into order system.
- Managed multiple tasks in high-volume environment.
Sales Manager
AutoZone
Fox Lake, IL
12.2020 - 06.2023
- Led sales team in achieving monthly targets through effective strategy implementation.
- Developed training programs enhancing product knowledge and customer service skills among staff.
- Analyzed market trends to identify new opportunities, increasing competitive advantage.
- Streamlined inventory management processes, improving stock availability and reducing excess inventory.
- Fostered relationships with key business partners to enhance collaboration and drive sales growth.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Implemented systems and procedures to increase sales.
Mechanic
Das Auto Service
Rolling Meadows, IL
06.2019 - 10.2020
- Diagnosed and repaired mechanical issues in various vehicle makes and models.
- Conducted routine maintenance services, including oil changes and tire rotations.
- Utilized diagnostic tools to identify electrical and engine problems efficiently.
- Mentored junior mechanics on best practices for repairs and customer service.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Optimized workshop layout for improved efficiency, reducing time vehicles spent in repair.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Mechanic
El Patron Auto Service
Crystal Lake, IL
11.2018 - 05.2019
- Diagnosed and repaired mechanical issues in vehicles, ensuring optimal performance and safety standards.
- Performed routine maintenance, including oil changes, brake replacements, and tire rotations, enhancing vehicle reliability.
- Utilized diagnostic tools to identify malfunctions, streamlining repair processes and reducing turnaround time.
- Collaborated with team members to improve workflows, increasing efficiency in service delivery and customer satisfaction.
- Enhanced customer relations through effective communication of repair options and recommendations based on thorough assessments.
- Inspected and tested equipment to locate worn and damaged parts.
Laborer
Krueger Landscaping
Rolling Meadows, IL
07.2015 - 11.2018
- Operated lawn care equipment to maintain residential and commercial landscapes.
- Assisted in planting, pruning, and mulching to enhance garden aesthetics.
- Supported team in installation of hardscapes, including patios and walkways.
- Followed safety protocols while using tools and machinery on job sites.
- Collaborated with crew members to execute landscape designs efficiently.
Education
High School Diploma -
Round Lake Beach High School
Round Lake, IL05.2017
Skills
- pay attention to details
- maintains a clean work environment
- fast learner
- Experience driven
- Good time management
- Looking to succeed in a professional career
- Work motivated
- Love learning new ways to be efficient
Languages
Spanish
Native or Bilingual
Timeline
Counter Person
Woody Buick GMC
06.2023 - Current
Sales Manager
AutoZone
12.2020 - 06.2023
Mechanic
Das Auto Service
06.2019 - 10.2020
Mechanic
El Patron Auto Service
11.2018 - 05.2019
Laborer
Krueger Landscaping
07.2015 - 11.2018
High School Diploma -
Round Lake Beach High School