Jorge Caceres
Orlando,FL
Summary
A recently licensed Class A CDL experienced driver looking for entry level truck driver jobs to get experience and contribute to the logistics success of prospective employers. Skilled in basic vehicle maintenance and trouble shooting. My attention to detail, patient attitude, and willingness to learn will serve for transporting cargo efficiently and safely within the context of a team driving experience.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Amazon
01.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Standing - Fantastic
Driver
Uber & Lyft
01.2018 - Current
- Picked up and transported passengers to destinations by following fast and safe routes to provide outstanding customer service.
- Uber - 5,384 rides with a 4.97 rating.
- Lyft - 3,530 rides with a 5.0 rating
Customer Support Specialist
LATAM Airlines
02.2011 - 12.2015
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
Project Manager
Telefonica Del Peru
01.2008 - 12.2010
- Planned, designed, and scheduled phases for service installation.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
Commercial Driver’s License
CDL Master Training
Davenport, FL03.2024
Customer Service Management Certificate Program
ESAN
Lima, Peru2014
Development of Management Competencies
ESAN
Lima, Peru2013
Strategic Human Resources Management
ESAN
Lima, Peru2012
Bachelor of Science - Business Administration
Universidad San Martin De Porres
Lima, Peru2008
Skills
- Safe Driving
- Strong Work Ethic
- Self-motivation and discipline
- Dependable and reliable
- Vehicle inspection abilities
- Vehicle Maintenance
- Organizational Skills
- Time Management
- Critical Thinking
- Problem Solving
- Team Player
- Decision-Making Competence
- Attention to Detail
Timeline
Delivery Driver
Amazon
01.2023 - Current
Driver
Uber & Lyft
01.2018 - Current
Customer Support Specialist
LATAM Airlines
02.2011 - 12.2015
Project Manager
Telefonica Del Peru
01.2008 - 12.2010
Commercial Driver’s License
CDL Master Training
Customer Service Management Certificate Program
ESAN
Development of Management Competencies
ESAN
Strategic Human Resources Management
ESAN
Bachelor of Science - Business Administration
Universidad San Martin De Porres