Jorge Caizero Oregel
Pensacola
Summary
Detail-oriented Account manager with expertise in account management and customer service. Demonstrates proficiency in handling inbound and outbound calls, ensuring accurate payment processing and accounts reconciliation to enhance customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Accounts manager
autonetwork inc
01.2020 - Current
- Maintained financed accounts, ensuring timely updates to payment and insurance information to support customer satisfaction.
- Handled outbound and inbound calls regarding payments, approvals, and account statuses to provide efficient customer service.
- Handled all in person payments at the office.
- Customer support for all accounts and inquiries.
- Completing all loan/sales paperwork for salesmen to present to customer.
- Oversaw process of creating and retrieving repossessions to ensure compliance with company policies.
- Oversaw social media strategy to enhance brand visibility and audience interaction.
- Provided daily care for office pets, including feeding and ensuring their well-being.
EMERGENCY DEPARTEMNT TECHNICIAN
WEST FLORIDA HEALTH PERDIDO BAY ER
01.2019 - 03.2020
- Administered first-aid treatment and life-support care to critically ill or injured patients, ensuring timely medical intervention in a hospital setting.
- Operated advanced life-support equipment, including EKGs and external defibrillators, to support emergency medical procedures.
- Observed, recorded, and reported patient conditions, treatments, and responses to medications, facilitating informed clinical decisions by physicians.
Emergency department technician
Univerity of colorado hospital
11.2016 - 08.2018
- Inserted and removed IVs and Foley catheters, performed EKGs, drew labs, inserted NG tubes, suctioned patients, splinted injuries, and provided acute wound care to enhance patient recovery.
- Escorted patients to rooms, placed them on monitoring devices, communicated vital signs to assigned nurse, and updated patient charts in Epic to maintain accurate medical records.
- Collaborated with senior medical staff on patient care duties.
- Maintained positive relationships with patients, families, physicians, co-workers, other departments within the hospital and management, creating an enthusiastic working environment.
Education
NREMT-B -
Frcc& Exempla Prehospital Ems
Westminster, CO01-2014
Diploma -
Overland Highschool
Aurora, CO01-2008
Skills
- Account management
- Payment processing
- Invoice management
- Accounts reconciliation
- Financial reporting
- Payment collection
- Client communication
- Customer relationship management
- Customer service
- Team leadership
- Attention to detail
- Effective communication
Languages
Spanish
Native/ Bilingual
Timeline
Accounts manager
autonetwork inc
01.2020 - Current
EMERGENCY DEPARTEMNT TECHNICIAN
WEST FLORIDA HEALTH PERDIDO BAY ER
01.2019 - 03.2020
Emergency department technician
Univerity of colorado hospital
11.2016 - 08.2018
NREMT-B -
Frcc& Exempla Prehospital Ems
Diploma -
Overland Highschool