Jorge Cardona
Kissimmee,FL
Summary
Detail-oriented Lube Service Technician with expertise in vehicle inspections and fluid replacements. Strong customer service skills with a proven ability to communicate clearly, address customer concerns, and provide a positive service experience. Committed to safety, compliance, customer satisfaction, efficient service operations, and prompt issue resolution.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Lube Service Technician
Valvoline
Kissimmee, FL
10.2025 - 06.2026
- Performed oil changes and fluid exchanges efficiently to maintain vehicle performance.
- Utilized diagnostic tools to assess vehicle needs and recommend appropriate services.
- Ensured compliance with safety protocols during all service operations.
- Assisted in maintaining cleanliness and organization of service area and equipment.
- Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
- Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
Team Member
Express Car Wash
Kissimmee, FL
04.2024 - 09.2025
- Operated car wash equipment to ensure efficient vehicle cleaning processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline workflow and enhance service efficiency.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Maintained cleanliness and organization of work area to uphold safety standards.
- Assisted in training new team members on operational procedures and best practices.
Education
High School Diploma -
Saint Cloud High School
Saint Cloud, FLSkills
- Fluid replacement proficiency
- Brake systems
- Vehicle inspection expertise
- Continuous learning mindset
- Safety protocol adherence
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Verbal and written communication
- Safety compliance
- Relationship building
- Customer relations
Accomplishments
- Supervised team of 8 staff members.
- Resolved product issue through consumer testing.
- Second in the region for Valvoline sales
Certification
ASE certified
Business essentials certification
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Lube Service Technician
Valvoline
10.2025 - 06.2026
Team Member
Express Car Wash
04.2024 - 09.2025
High School Diploma -
Saint Cloud High School