Jorge Castañeda
Las Vegas,NV
Summary
Efficient Bakery Crew Member known for productivity and ability to complete tasks swiftly. Possess specialized skills in dough preparation, baking techniques, and creative pastry decoration. Excel in time management, teamwork, and customer service, ensuring seamless bakery operations and positive customer interactions.
Overview
18
18
years of professional experience
Work History
Bakery Crew Member
Great Buns Bakery
Las Vegas, NV
02.2021 - 06.2024
- Performed daily cleaning duties including sweeping floors and wiping down counters after closing time.
- Communicated with management regarding any discrepancies in inventory levels or customer complaints.
- Measured ingredients accurately using scales or measuring cups and spoons when preparing recipes.
- Maintained cleanliness and sanitation of baking equipment, surfaces, and utensils.
- Weighed out portions of ingredients for use in bakery products as needed.
- Followed all health department guidelines for food storage and handling procedures.
- Assisted in training new employees on proper baking techniques.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Maintained a clean and organized bakery area, complying with health and safety regulations.
- Used bread slicers and other bakery equipment to handle high-volume operations needs.
- Conducted inventory checks and restocked bakery supplies and ingredients.
- Cleaned baking equipment, utensils, and work areas according to hygiene standards.
- Coordinated with bakery team to fulfill large orders and special event requests.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
- Combined ingredients by hand and with electric mixing equipment.
- Checked dough for proper consistency, adding more flour if needed.
- Blended ingredients and mixed dough, following recipes.
- Rolled and kneaded dough in preparation for cutting and shaping.
- Cut and shaped dough for rolls, bread and various pastries.
- Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
- Inspected all bakery products and removed any found to possess defects.
- Measured and weighed ingredients to prepare dough for recipes.
Cashier
Las Vegas Tactical
Las Vegas, NV
05.2011 - 02.2020
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped with purchases and signed customers up for rewards program.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Helped customers find specific products, answered questions, and offered product advice.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Used suggestive selling techniques to promote add-on sales.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find store items.
- Answered phone calls to assist customers with questions and orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Built and maintained productive relationships with employees.
Cashier
Walmart
Las Vegas, NV
03.2008 - 08.2010
- Ensured compliance with all safety regulations within the store environment.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Answered customer questions and provided store information.
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered phone calls to assist customers with questions and orders.
- Checked personal identifications during alcohol and tobacco sales.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Built and maintained productive relationships with employees.
Cashier
Gamecrazy
Las Vegas, NV
03.2006 - 08.2007
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Issued receipts, refunds, credits or change due to customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped with purchases and signed customers up for rewards program.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
- Answered customer questions and provided store information.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Collected payments and provided accurate change.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Offered customers carry-out service at completion of transaction.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Desert Rose High School
Las Vegas, NV05-2004
Skills
- Order Fulfillment
- Measuring accuracy
- Menu development
- Temperature Monitoring
- Portion Control
- Waste Reduction
- Sanitation Procedures
- Workstation Maintenance
- Shrink Reduction
- Inventory Control
- Ingredient Selection
- Punctual and Reliable
- Health department regulations
- Surface cleaning
- Food Safety
- Food Running
- Customer inquiries
- Temperature Control
- Workplace Safety
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Bakery Crew Member
Great Buns Bakery
02.2021 - 06.2024
Cashier
Las Vegas Tactical
05.2011 - 02.2020
Cashier
Walmart
03.2008 - 08.2010
Cashier
Gamecrazy
03.2006 - 08.2007
High School Diploma -
Desert Rose High School