Jorge Cervantes
Cable technician
Las Vegas,NV
Summary
Hightly organized and dependable professional with 4+ years of experience in security control center operations, security management, and quality assurance. Proven ability to manage multiple priorities with a positive attitude, consistently meeting and exceeding team goals. Seeking a challenging full-time position that leverages strong interpersonal skills, excellent time management, and advanced problem-solving abilities to contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Cable Technician
Ace Communication
10.2025 - Current
- Install and run different cable systems to ensure optimal signal quality.
- Perform test on different cable types using tools such as Viavi meters for Coax drops, and Exfo meters for fiber light levels.
- Successfully splicing fiber to create a proper connection , and running interior and exterior drops.
- Install and configured new devices and system components.
- Complete new installs, reconnects, disconnects, and service changes for residential customers.
Control Room Specialist
Rapid Response Monitoring
08.2022 - 09.2025
- Managed over 100 inbound and outbound calls daily from customers, businesses, and authorities. Creating an accurate and detailed report of all emergencies and casualty events.
- Responded to emergency medical alarms with urgency, maintaining a calm and collected demeanor to facilitate an effective response.
- Effectively handled diverse alarm system activities, and accurately dispatched the appropriate authorities such as: police, fire, and medical for the given emergencies.
Control Room Supervisor
Securitas Security Services USA
10.2020 - 07.2022
- Maintained composure and critical thinking skills in high-stress situations, effectively problem-solving complex security challenges, and making rapid, but well-informed decisions.
- Directed and oversaw all security operation center (SOC) operations, including continuous monitoring of complex camera feeds, advanced alarm system surveillances, and precise operation of access control systems.
- Facilitated timely and efficective conflict resolution among team members by directly addressing concernes and implementing constructive solutions, fostering a cohesive work environment.
Sanitation Specialist/Prep Operator
Lamb Weston
02.2020 - 09.2020
- Ensured high product quality by continuously monitoring equipment performance, precisely adjusting settings, and conducting hourly quality checks on all equipment and processed food items.
- Managed and applied various types of industrial-grade chemicals for cleaning work areas, strictly adhering to safety guidelines and proper handling protocols.
- Collaborated with cross-functional teams to maintain a consistently clean and hazard-free work environment.
Education
High School Diploma -
Desert Pines High School
Las Vegas, NV05-2019
Skills
- Hand tool proficiency
- Cabling layouts
- Troubleshooting skills
- Customer service
- Multitasking
- Fluent in English and Spanish
- Cable installation
- Fiber optic splicing
- Customer education
Timeline
Cable Technician
Ace Communication
10.2025 - Current
Control Room Specialist
Rapid Response Monitoring
08.2022 - 09.2025
Control Room Supervisor
Securitas Security Services USA
10.2020 - 07.2022
Sanitation Specialist/Prep Operator
Lamb Weston
02.2020 - 09.2020
High School Diploma -
Desert Pines High School