Summary
Work History
Education
Skills
Timeline
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Jorge Cobos

Jorge Cobos

Westpark,FL

Summary

Proven to excel in high-pressure environments, I've significantly enhanced customer satisfaction at Ramzi Naboer by mastering efficient table clearing and upholding top-notch cleanliness and sanitation standards. My ability to train teams and manage inventory reflects a unique blend of leadership (soft skill) and organizational prowess (hard skill), driving seamless dining experiences.

Work History

Lead Busser

Ramzi Naboer
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.

Barback

Ramzi Nabier
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Host

Ramzi Naber
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Busser back

Noma waterwyas
02.2019 - 01.2020
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Education

Bachelor -

Cosmos
01.1998

Skills

  • Fast-paced environment
  • Cleanliness
  • Sanitation standards
  • Efficient table clearing

Timeline

Busser back

Noma waterwyas
02.2019 - 01.2020

Bachelor -

Cosmos

Lead Busser

Ramzi Naboer

Barback

Ramzi Nabier

Host

Ramzi Naber

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Jorge Cobos