Jorge De Armas Cepero
Miami,FL
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
5
5
years of professional experience
Work History
Security Officer
Homeland Security Investigations
Miami, FL
01.2023 - 04.2024
- Monitored surveillance cameras and responded to suspicious activity.
- Checked for safety hazards and took corrective action when necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Assisted in the development and implementation of security policies and procedures.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
Cleaning Supervisor
Harvard Maintenance
Miami, FL
07.2022 - 12.2022
- Ensured that all required health, safety, sanitation regulations are followed by staff members.
- Coordinated with other departments regarding special events or projects requiring additional cleaning services.
- Performed basic repairs such as replacing light bulbs or minor plumbing issues as needed.
- Updated policies and procedures related to cleaning services in order to remain compliant with industry regulations.
- Collaborated with management teams on various projects relating to facilities upkeep and hygiene.
- Analyzed data from surveys and feedback forms to identify ways to improve service quality and efficiency.
- Practiced safe work habits and wore protective safety equipment.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Provided assistance during emergency situations such as floods or fires when necessary.
Cashier
Circle K
Miami, FL
03.2019 - 07.2021
- Balanced daily transactions on a computerized point-of-sale system.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
College South Florida
Miami, FL02-2020
GED -
Felix Varela Senior High School
Miami, FL06-2012
Skills
- Emergency Management
- Crime Prevention
- Emergency Response
- Identification verification
- CCTV Monitoring
- Access Control
- Complex Problem-Solving
- High level of integrity
- Conflict resolution techniques
- Surveillance
- Criminal law knowledge
- Incident Reporting
- General security
- Investigative skills
- Stationary surveillance
Timeline
Security Officer
Homeland Security Investigations
01.2023 - 04.2024
Cleaning Supervisor
Harvard Maintenance
07.2022 - 12.2022
Cashier
Circle K
03.2019 - 07.2021
High School Diploma -
College South Florida
GED -
Felix Varela Senior High School