Jorge A. Delgado
Albuquerque
Summary
Reliable and safety-focused delivery and service professional with extensive experience operating company vehicles, supporting high-volume delivery operations, and providing excellent customer service. Skilled in package handling, route navigation, DOT/FMCSA compliance, and heavy equipment operation. Proven ability to excel in physically demanding environments requiring alertness, professionalism, and consistent punctuality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Plumber’s Apprentice
A1 Reliable Plumbing
11.2024 - 10.2025
- - Transported tools, equipment, and materials to job sites safely and efficiently.
- - Maneuvered heavy materials while following strict safety protocols.
- - Communicated professionally with residential and commercial clients.
- - Followed detailed instructions and job-site standards for compliance and safety.
- - Assisted with scheduling, planning, and daily job-route coordination.
USPS Rural Mail Carrier
United States Postal Service
07.2023 - 10.2024
- - Operated USPS vehicles to deliver and collect mail and packages on established routes.
- - Sorted, loaded, and delivered parcels, including items over 50 lbs., using proper lifting techniques.
- - Navigated rural and urban routes while complying with federal driving regulations.
- - Delivered consistent, professional customer interactions during daily service.
- - Maintained alertness during extended driving periods and repetitive tasks.
Customer Service Associate
The Home Depot
05.2022 - 06.2023
- - Assisted customers with locating, loading, and transporting heavy merchandise.
- - Provided courteous, efficient service while resolving issues and answering inquiries.
- - Maintained organized and safe aisles to reduce hazards.
- - Demonstrated strong reliability, punctual attendance, and consistent performance.
- - Supported store operations with product knowledge and proactive service.
Heavy Equipment Operator
American Gypsum
10.2020 - 04.2022
- - Safely operated heavy equipment and machinery in strict compliance with safety standards.
- - Transported and maneuvered large material loads with precision.
- - Conducted daily inspections and followed preventative maintenance routines.
- - Executed tasks following site routes and operational instructions.
- - Worked safely in high-demand outdoor environments requiring constant alertness.
Call Center Customer Service Representative
Sitel
08.2019 - 10.2020
- - Provided excellent customer service through clear communication and timely problem-solving.
- - Documented customer interactions accurately and thoroughly.
- - Met performance targets in a high-volume call environment.
- - Maintained professionalism during escalated or stressful customer situations.
- - Demonstrated multitasking and strong time-management capabilities.
Education
High School Diploma -
Del Norte High School
Albuquerque, NM05-2008
Skills
- Driving & Delivery: Safe Vehicle Operation
- Route Navigation
- DOT/FMCSA Awareness
- Physical Abilities: Package Handling (50 lbs)
- Heavy Equipment Operation
- Customer Interaction: Customer Service
- Communication
- Problem-Solving
- Professional Strengths: Time Management
- Reliability
- Attention to Detail
- Safety: Workplace Safety
- Compliance
- High-Alert Operation
Certification
- - Valid Driver’s License
- - Ability to lift 50+ lbs.
- - Familiarity with DOT/FMCSA safety expectations
- - Heavy equipment operation experience
- - Clean driving record (if applicable)
ADDITIONAL INFORMATION
- - Available Monday–Saturday with rotating day off
- - Comfortable with extended shift schedules (07:00–18:30)
- - Able to maintain full alertness and operate safely at all times
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Plumber’s Apprentice
A1 Reliable Plumbing
11.2024 - 10.2025
USPS Rural Mail Carrier
United States Postal Service
07.2023 - 10.2024
Customer Service Associate
The Home Depot
05.2022 - 06.2023
Heavy Equipment Operator
American Gypsum
10.2020 - 04.2022
Call Center Customer Service Representative
Sitel
08.2019 - 10.2020
High School Diploma -
Del Norte High School