Jorge Figuereo
New Caney,TX
Summary
Pursuing wisdom, where I will be able to utilize life experiences as well as interpersonal skills, to not only allow myself to grow personally and professionally, but to firmly contribute towards the achievement of the mission and values of a new career.
Overview
21
21
years of professional experience
Work History
Produce Associate Team Leader
Winn Dixie
01.2023 - 08.2024
- Optimized workflow by delegating tasks effectively based on individual strengths and skills of team members.
- Streamlined inventory management processes for better product rotation and reduced waste.
- Maintained high standards of cleanliness throughout the department, resulting in consistently passing health inspections.
- Ensured compliance with company policies and industry regulations by maintaining accurate records, conducting staff training, and performing regular selfaudits.
- Enhanced customer satisfaction with knowledgeable assistance in produce selection, storage, and preparation.
- Evaluated department layout periodically to maximize efficiency in restocking products while minimizing disruption to shoppers'' experience.
- Collaborated with store managers to develop promotional strategies, increasing sales of featured products.
Driver Helper
UPS
11.2022 - 01.2023
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Prevented damage to packages and products by correctly securing loads.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Displayed very good communication and customer service skills.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
- Exhibited good attendance, work habits and willingness to learn job functions.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Concierge Team Leader
Radisson Resort
02.2017 - 10.2022
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Arranged for transportation to and from airport, train station and events for visitors.
- Assist with luggage and equipments visitors traveled with to ensurer things were safely placed in room
- Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
- Scheduled deliveries of flowers, gifts, and other products and made reservations for spa services and dining.
Baggage Handler
Punta Cana International Airport
12.2016 - 02.2017
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Loaded passengers' property onto appropriate aircraft by collecting, sorting and checking baggage tags against flight lists.
- Assisted customers with luggage issues such as lost or misplaced bags while maintaining calm and personable demeanor.
- Transferred luggage from aircraft to collection areas safely
- Operated equipment while observing standard safety procedures.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Observed safety and privacy procedures in handling passengers' property.
Welding Technician
Hierros Cueva
06.2003 - 12.2016
- Completed manual, semi-automatic and mechanized welds for different projects.
- Upheld strict compliance with internal safety standards
- Logged daily welding activities with associated hours, supply use and maintenance work.
- Maintained tools and equipment for welding team.
- Trained employees on safe and correct setup of welding systems.
- Ground off imperfections before and after completing welds.
- Measured and accurately cut pieces for joining and fabrication work.
- Fabricated and welded aluminum, stainless steel and mild steel to form parts used in production processes.
- Assembled and staged welding solutions to demonstrate techniques to non-technical personnel.
- Diagnosed and corrected mechanical faults prior to welding.
- Inspected, measured and tested completed metal workpieces for conformance to specifications using measuring and testing devices.
Education
High School Diploma -
Liceo Juan Bosch
06.2005
Skills
- Amenities Information
- Exotic Service Request Handling
- Shopping Destinations
- Problem Anticipation and Resolution
- Item Pickup and Delivery
- Luggage Handling
- Customer Satisfaction
- Policy and Procedure Adherence
- Customer Support Needs Assessment
- Equipment monitoring
- Package handling
- Loading and unloading
- Item securing
- Organization
Timeline
Produce Associate Team Leader
Winn Dixie
01.2023 - 08.2024
Driver Helper
UPS
11.2022 - 01.2023
Concierge Team Leader
Radisson Resort
02.2017 - 10.2022
Baggage Handler
Punta Cana International Airport
12.2016 - 02.2017
Welding Technician
Hierros Cueva
06.2003 - 12.2016
High School Diploma -
Liceo Juan Bosch