Jorge Godoy
Brownsville,TX
Summary
Motivated Professional with strong scheduling management and customer service skills. Handles operational tasks effectively while collaborating with team members to maintain safety and productivity. Committed to ensuring organized workspaces and adapting to changing demands.
Developed essential skills in fast-paced, hands-on work environment, focusing on reliability and physical endurance. Demonstrated ability to handle tools and equipment safely while working collaboratively with team members. Seeking to transition into new field, leveraging strong problem-solving abilities and adaptability.
Overview
4
4
years of professional experience
Work History
General Laborer
SpaceX
Brownsville, TX
04.2025 - Current
- Operated hand tools and power equipment to support assembly tasks efficiently.
- Assisted in maintaining clean and organized workspaces to ensure safety compliance.
- Collaborated with team members on material handling for production processes.
- Adapted quickly to changing work demands, demonstrating flexibility in task assignments.
- Assisted team members with tasks that require group effort.
- Increased productivity with effective communication and collaboration among team members.
- Operated heavy equipment safely to transport materials and complete tasks as required.
- Cleaned and maintained tools, equipment and worksites.
Scheduling Coordinator
2nd M.D
Harlingen, TX
08.2024 - 03.2025
- Coordinated patient appointments and managed scheduling conflicts to enhance operational efficiency.
- Utilized electronic health record systems to maintain accurate scheduling and patient information tracking.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Generated reports and tracked data to monitor operational priorities and scheduling.
Customer Service Representative
Bank of America
Harlingen, TX
11.2022 - 03.2024
- Assisted customers with account inquiries and transaction issues, ensuring timely resolution.
- Educated clients on banking products and services to enhance customer satisfaction.
- Managed customer complaints effectively, maintaining professionalism under pressure.
- Improved resolution time with effective problem-solving for customer complaints.
- Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Diploma/Certification - Medical Assistant
Kaplan College
Brownsville, TX06-2011
High School Diploma -
Hanna High School
Brownsville, TX06-2009
Skills
- Heavy lifting
- Problem-solving
- Time management
- Attention to detail
- Safety procedures
- Hand and power tools
- Equipment operation
- Regulations compliance
- Power tools proficiency
- Warehouse organization
- Material handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Laborer
SpaceX
04.2025 - Current
Scheduling Coordinator
2nd M.D
08.2024 - 03.2025
Customer Service Representative
Bank of America
11.2022 - 03.2024
Diploma/Certification - Medical Assistant
Kaplan College
High School Diploma -
Hanna High School