Jorge Gonzalez
El Paso,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. succeed under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Carnitas Queretaro
El Paso, TX
07.2021 - 06.2024
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Checked on guests during meals to ensure satisfaction with each course.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Participated in banquets or catering functions held outside restaurant premises.
- Greeted customers, provided menus and answered questions about menu items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Education
Some College (No Degree) - Civil Engineering
The University of Texas At El Paso
El Paso, TXSkills
- Excellent Communication
- Leadership
- Critical Thinking
- Active Listening
- Problem-Solving
- Team building
- Organizational Skills
- Calm Under Pressure
- FLUENT IN [LANGUAGE]
- Customer Service
- Social Perceptiveness
- Attention to Detail
Timeline
Restaurant Waiter
Carnitas Queretaro
07.2021 - 06.2024
Some College (No Degree) - Civil Engineering
The University of Texas At El Paso
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