Jorge Gonzalez
San Jose,CA
Summary
Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.
Overview
13
13
years of professional experience
Work History
Security Officer
Allied Universal Security Services
San Jose, California
04.2021 - Current
- Checked for safety hazards and took corrective action when necessary.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Maintained high levels of alertness throughout shifts.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Monitored security cameras to identify and respond to suspicious activity.
- Responded to alarms and conducted investigations as required.
- Investigated all reported incidents of theft or vandalism on premises.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Package Handler
FedEx
San Jose, CA
12.2018 - 03.2021
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Participated in regular safety meetings and training sessions.
- Assisted in the training of new package handlers on proper procedures and safety practices.
- Maintained clean and organized work area, adhering to safety standards.
Overnight Stocker
Safeway
San Jose, CA
05.2012 - 07.2018
- Worked collaboratively with other team members to achieve departmental goals.
- Checked shelves in department to determine replenishment needs.
- Maintained an orderly appearance at all times throughout the store.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Organized shelves, racks and bins to ensure product availability.
- Performed daily inventory checks to maintain accurate records for ordering purposes.
- Updated pricing and sales signs to promote merchandise.
Education
High School Diploma -
James Lick High School
San Jose, CA06-2011
Skills
- Stationary surveillance
- Premises patrol
- Superior customer service
- Incident reporting
- Document management
- CCTV monitoring
- Bilingual English/spanish
- Shift work experience
- Interior and exterior patrol
Timeline
Security Officer
Allied Universal Security Services
04.2021 - Current
Package Handler
FedEx
12.2018 - 03.2021
Overnight Stocker
Safeway
05.2012 - 07.2018
High School Diploma -
James Lick High School