Jorge Guillen Romero
Temecula,CA
Summary
Dynamic professional skilled in customer service, team coordination, and hospitality. Proven ability to enhance guest experiences and streamline operations, contributing to increased satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Restaurant Supervisor
Caesars Entertainment
Valley Center, CA
08.2025 - 01.2026
- Assisted in daily restaurant operations, ensuring smooth service flow and guest satisfaction.
- Supported team members during peak hours to maintain efficient service standards.
- Learned menu items thoroughly to provide accurate recommendations to customers.
- Monitored cleanliness and organization of dining areas, adhering to health regulations.
Associate Assistant Manager
Red Robin
Temecula, CA
02.2025 - 08.2025
- Assisted in daily operations by coordinating team schedules and ensuring resource availability.
- Supported management in executing strategic initiatives to enhance team productivity and efficiency.
- Collaborated with cross-functional teams to streamline processes and improve workflow consistency.
- Conducted training sessions for new hires on operational protocols and company standards.
Food and Beverage Assistant Manager
Pechanga Resort Casino
Temecula, CA
01.2021 - 01.2025
- Oversees Beverage Operations on the casino floor
- Manage supervisors and staff
- Responsible for upholding department and company S.O.P'S
- Responsible for employees scheduling and disciplinary records
- securing company assets and liqueur license by ensuring ABC law compliance.
- Implemented inventory management practices to optimize stock levels.
Assistant Manager/Cook Shift Leader
Pechanga Development Corporation
Temecula, CA
06.2019 - 01.2021
- Led team to achieve operational excellence through effective staff training and development.
- Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
- Implemented customer service initiatives that improved client satisfaction ratings significantly.
- Coordinated daily operations, ensuring alignment with corporate strategies and objectives.
Assistant Manager/Server Assistant
Moriscos Las Palmas
Motorcar Parkway Temecula Ca
01.2016 - 06.2019
- Directed daily operations, ensuring seamless service delivery and high customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented process improvements, enhancing operational efficiency and reducing service wait times.
- Managed inventory control systems, optimizing stock levels and minimizing waste.
Education
No Degree - Automotive Engineering
Mount San Jacinto Community College
Menifee Ca 06-2019
High School Diploma -
Rancho Vista Highschool
Temecula, CA06-2005
Skills
- Customer service
- Team coordination
- Hospitality
- Staff training
- Managing schedules and delegating tasks
- Determined
- Active listening
- Communication
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Supervisor
Caesars Entertainment
08.2025 - 01.2026
Associate Assistant Manager
Red Robin
02.2025 - 08.2025
Food and Beverage Assistant Manager
Pechanga Resort Casino
01.2021 - 01.2025
Assistant Manager/Cook Shift Leader
Pechanga Development Corporation
06.2019 - 01.2021
Assistant Manager/Server Assistant
Moriscos Las Palmas
01.2016 - 06.2019
No Degree - Automotive Engineering
Mount San Jacinto Community College
High School Diploma -
Rancho Vista Highschool