Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jorge Hernandez

2007 INDEPENDENCE DRIVE,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company profits and eliminate losses. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement, boost performance and increase employee availability.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Corporate Security Specialist

Concentric Advisors
Kirkland, WA
02.2023 - Current
  • Supervise access control, alarm and CCTV technologies.
  • Provide professional and courteous security coverage for employees, guests and others in accordance with established policies and procedures.
  • Safeguard client site and personnel from all forms of security and safety hazards. Assist in development and implementation of SOPs.
  • Establish front facing security presence during business hours. Secure arrival and departure routes of executives.
  • Develop assessments for travel itineraries and schedule for potential risk to report/suggest mitigation strategies.
  • Create streamlined incident reporting and activity log and maintain accurate records. Work cross-functionally to assist others with duties and initiatives.

Superintendent of Stations

New York City Transit Authority
New York City, New York
12.1985 - 03.2018
  • Responsible for coordinating, monitoring and implementing operational policy.
  • Managed day to day operation of all personnel within Station Environment, including Supervisors Level I, II, Station Agents, Property Protection Agents and Station Cleaners.
  • Managed daily timekeeping operations and semi-annual vacation selections for entire staff. Responsible for coordinating, monitoring and implementing operational policy, including, Training and development, EEO complaints, sick leave policy, employee availability and disciplinary action.
  • Developed and implemented bi-annual/weekly schedules for 200 employees within budgetary constraints of department. Also, maintained full staffing levels minimizing need for overtime.
  • Managed departmental payroll operations and bi-weekly check distribution.
  • Managed annual budget for equipment and uniforms for all employees.
  • Managed all safety training within unit. Maintained all safety records required by Federal Transit Administration.
  • Responded, investigated and reported all accidents and emergencies concerning employees and customers. Provided written analysis and recommendations for prevention.
  • Annually trained in facility safety/fire evacuation procedures.
  • Ability to work independently to solve complex problems and make sound and effective decisions.
  • Proven record of reliability and increasing responsibility.
  • Excellent verbal, written and interpersonal skills.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Organized and detail-oriented with strong work ethic

Education

Some College (No Degree) - Business And Managerial Economics

CUNY At Lehman College
New York City

Some College (No Degree) - Organizational Management

SUNY New Paltz, Management Certificate

Skills

  • Security Team Leadership
  • Training Methods
  • Security Awareness
  • Revenue Growth
  • Goals and Performance
  • Operational Efficiency
  • Corrective Actions
  • Managing Employee Relations
  • Overseeing Employees
  • Budgeting and Cost Control
  • Profit and Loss
  • Budget Administration

Certification

Security Guard Registration: 1006004333

Adult and Pediatric First Aid/CPR/AED Certification ID: 019K9M

Timeline

Corporate Security Specialist

Concentric Advisors
02.2023 - Current

Superintendent of Stations

New York City Transit Authority
12.1985 - 03.2018

Some College (No Degree) - Business And Managerial Economics

CUNY At Lehman College

Some College (No Degree) - Organizational Management

SUNY New Paltz, Management Certificate

Similar Profiles

CREATE PROFILE
Jorge Hernandez