Jorge Hernandez
2007 INDEPENDENCE DRIVE,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company profits and eliminate losses. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement, boost performance and increase employee availability.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Corporate Security Specialist
Concentric Advisors
Kirkland, WA
02.2023 - Current
- Supervise access control, alarm and CCTV technologies.
- Provide professional and courteous security coverage for employees, guests and others in accordance with established policies and procedures.
- Safeguard client site and personnel from all forms of security and safety hazards. Assist in development and implementation of SOPs.
- Establish front facing security presence during business hours. Secure arrival and departure routes of executives.
- Develop assessments for travel itineraries and schedule for potential risk to report/suggest mitigation strategies.
- Create streamlined incident reporting and activity log and maintain accurate records. Work cross-functionally to assist others with duties and initiatives.
Superintendent of Stations
New York City Transit Authority
370 Jay Street Brooklyn, New York,
12.1985 - 03.2018
- Responsible for coordinating, monitoring and implementing operational policy.
- Managed day to day operation of all personnel within Station Environment, including Supervisors Level I, II, Station Agents, Property Protection Agents and Station Cleaners.
- Managed daily timekeeping operations and semi-annual vacation selections for entire staff. Responsible for coordinating, monitoring and implementing operational policy, including, Training and development, EEO complaints, sick leave policy, employee availability and disciplinary action.
- Developed and implemented bi-annual/weekly schedules for 200 employees within budgetary constraints of department. Also, maintained full staffing levels minimizing need for overtime.
- Managed departmental payroll operations and bi-weekly check distribution.
- Managed annual budget for equipment and uniforms for all employees.
- Managed all safety training within unit. Maintained all safety records required by Federal Transit Administration.
- Responded, investigated and reported all accidents and emergencies concerning employees and customers. Provided written analysis and recommendations for prevention.
- Annually trained in facility safety/fire evacuation procedures.
- Ability to work independently to solve complex problems and make sound and effective decisions.
- Proven record of reliability and increasing responsibility.
- Excellent verbal, written and interpersonal skills.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Organized and detail-oriented with strong work ethic
Education
Some College (No Degree) - Business And Managerial Economics
CUNY At Lehman College
New York CitySome College (No Degree) - Organizational Management
SUNY New Paltz, Management Certificate
Skills
- Security Team Leadership
- Training Methods
- Security Awareness
- Revenue Growth
- Goals and Performance
- Operational Efficiency
- Corrective Actions
- Managing Employee Relations
- Overseeing Employees
- Budgeting and Cost Control
- Profit and Loss
- Budget Administration
Certification
Security Guard Registration: 1006004333
Adult and Pediatric First Aid/CPR/AED Certification ID: 019K9M
Timeline
Corporate Security Specialist
Concentric Advisors
02.2023 - Current
Superintendent of Stations
New York City Transit Authority
12.1985 - 03.2018
Some College (No Degree) - Business And Managerial Economics
CUNY At Lehman College
Some College (No Degree) - Organizational Management
SUNY New Paltz, Management Certificate