Jorge Hernandez
Miami,FL
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 14 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager
Double2
01.2022 - 03.2024
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Facilitated workshops to collect project requirements and user feedback.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Graphic Designer
Giraldilla Ink
11.2019 - 12.2021
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Implemented new software programs to streamline design workflow, resulting in reduced project timelines.
- Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
- Developed creative design for print materials, brochures, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
IT Specialist
Electronic Industry Company
04.2012 - 10.2019
- Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
- Optimized network performance through regular monitoring and maintenance.
- Reduced downtime by identifying potential issues and resolving them proactively.
- Secured sensitive data by establishing robust cybersecurity measures and protocols.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Collaborated with cross-functional teams to develop innovative IT strategies aligned with business goals.
- Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.
- Trained employees on new technologies, increasing competency levels across the organization.
- Designed comprehensive IT policies to ensure compliance with industry regulations and best practices.
- Established strong relationships with vendors, negotiating favorable contracts while maintaining high-quality products and services.
- Conducted regular system audits to identify vulnerabilities, weaknesses, or deviations from established policies or procedures.
- Configured hardware, devices, and software to set up work stations for employees.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Suggested software and hardware modifications to reduce lag time and improve overall speed.
- Performed server backups and changed and replaced backup tapes daily.
- Configured hardware and granted system permissions to new employees.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured and tested new software and hardware.
Education
Scrum Master Certification - Project Management
Scrum Alliance
Miami, FL01.2024
Associate of Science - Computer Sciences
Estrella Roja
Habana, Cuba09.2009
Skills
- Project Planning
- Technical Support
- Performance monitoring
- Team Collaboration
- Quality Assurance
- Team Leadership
- Agile Methodology
- Cross-Functional Collaboration
- Application installations
- Technical issue analysis
- Debugging
- Information Security
- System Upgrades
- Network Administration
- IT Troubleshooting
- Software Installation
- Desktop support
- Software diagnosis
- Print design
- Adobe Creative Suite
- Visual design
- Image manipulation
Certification
- Certified Scrum Master, Scrum Alliance - 2024
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Project Manager
Double2
01.2022 - 03.2024
Graphic Designer
Giraldilla Ink
11.2019 - 12.2021
IT Specialist
Electronic Industry Company
04.2012 - 10.2019
Scrum Master Certification - Project Management
Scrum Alliance
Associate of Science - Computer Sciences
Estrella Roja
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