Jorge Hernandez
Las Vegas,NV
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
Las Vegas, NV
03.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
Server
Mercato Della Pescheria
Las Vegas, Nevada
07.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
Food Runner
Mercato Della Pescheria
Las Vegas, NV
02.2020 - 06.2021
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Provided assistance with clearing plates from tables after meals were completed.
- Memorized dining room floor plans and understood seat number system.
Bartender
Updown
Havana
11.2016 - 03.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
Education
Cultura Fisica Y Deporte
Universidad De La Habana
Habana Cuba05-2019
Skills
- Package scanning
- DOT Compliance
- Cargo Handling
- Quality Assurance
- Goods Transport
- Product Promotion
- Safe Food Handling
- Table Bussing
- Food Delivery
- Food Running
- Menu knowledge
- Special dietary requirements
- Menu Memorization
- Professional Appearance
- Dining customer service
- Exceptional customer service
- Positive and professional
- Sales expertise
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Delivery Driver
Amazon
03.2022 - Current
Server
Mercato Della Pescheria
07.2021 - Current
Food Runner
Mercato Della Pescheria
02.2020 - 06.2021
Bartender
Updown
11.2016 - 03.2020
Cultura Fisica Y Deporte
Universidad De La Habana