Jorge Kerstetter
Farmington,UT
Summary
Experienced with guiding individuals through probation processes and fostering rehabilitation. Utilizes personalized case management plans to ensure adherence to conditions and promote positive outcomes. Knowledge of effective counseling techniques and conflict resolution to support compliance and rehabilitation.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Youth Development Specialist
State of Utah
02.2024 - Current
- Provide security, supervision, and control of youth with complex behavioral problems.
- Provide direction to ensure the safety of the youth, staff and public.
- Work with at-risk youth to supervise, teach pro-social skills, and attain positive behavior.
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
Psychiatric Technician
Bridge House
10.2023 - 02.2024
- Care for individuals with mental or emotional conditions or disabilities, following the instructions of physicians or other health practitioners.
- Monitor patients’ physical and emotional well-being and report to medical staff and the treatment team.
- Maintain a safe therapeutic milieu by conducting regular checks on residents, resident rooms, resident inventory, and facility property so residents can focus on managing their illnesses and disabilities to promote healing.
- If necessary, intervene with verbal de-escalation and physically perform benevolent restraints with violent, potentially violent, or suicidal residents by verbal or physical means as required.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Youth-Mentor
Maui Youth and Family Services
01.2022 - 05.2023
- Assisted clients overcome educational barriers.
- Advocated on behalf of clients, when attending court with them.
- Facilitated group sessions where agency curriculum was implemented and taught.
- Successfully assisted 15 clients get off probation and truancy court system by helping them become compliant with court and probation orders.
- Wrote up and submitted quarterly reports that reflected the progress of clients enrolled in the program.
- Worked at six different schools, intermediate and high school level where clients attended.
- Assisted clients in seeking next level care, when necessary, by referring clients to appropriate services, programs, and agencies.
- Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Employment Counselor
Goodwill Hawaii
01.2020 - 12.2021
- Provided educational counseling and guidance to program participants.
- Assisted program participants in workplace acculturalization and job readiness.
- Successfully helped place 40 clients out of 65 client workload.
- Provided individualized program plans to program participants.
- Coordinated new client intakes, orientations, including the reading, and signing of all pertinent program contracts.
- Improved client satisfaction rates by consistently delivering high-quality services that met or exceeded expectations.
SLP Program Assistant
Aloha House
01.2018 - 12.2019
- Assisted in planning and supervision of daily activities for clients in the Sober Living program.
- Facilitate and document client progress, including case management, medical information, referrals to community resources and all counseling encounters.
- Conducted motivational enhancement groups for clients on topics related to addiction and recovery.
- Coordinated new client admission and orientation, including the reading, and signing of all pertinent program contracts.
- Assisted with planning and coordinating day-to-day and special program activities.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
Assistant Director of Security
Allied Universal Security Services
08.2016 - 08.2017
- Supervise and Manage 26 guards on 18 acres of property.
- Coordinate guard’s schedules to ensure all shifts are accounted for. Complete Payroll submit accurate payroll timesheets on a weekly basis, resolve payroll discrepancies if any.
- Prepare and counsel employee evaluations. Follow through on disciplinary actions, and write-ups in compliance with union rules.
- Work closely with Port of Oakland, Homeland Security, Oakland Police Department, the US Coastguard, and the Alameda Sheriffs department.
- Communicate security status, updates, and actual or potential problems using established protocols.
- Monitor security policies, programs, or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.
- Led routine security audits to identify potential risks and vulnerabilities, making necessary adjustments as needed.
- Coordinated emergency response efforts during crisis situations, prioritizing safety and maintaining order.
PFC, Chemical Specialist – Battalion Subject Matter Expert
U. S. Army
01.2013 - 03.2015
- Maintained chemical military equipment for my platoon of 200 soldiers.
- Conducted monthly equipment function testing and inspections, as well as inventory control.
- Provided instruction to soldiers on chemical PPE (personal protection equipment), including equipment confidence training.
- Conducted personal chemical defense and awareness courses for the battalion (more than 400 soldiers).
Van driver
ANKA Behavioral Health Winter Homeless Shelter
01.2006 - 12.2009
- Van driver responsible for picking up and dropping off clients; delivering food; maintaining van.
- Support staff (security). Responsible for client intake, perimeter security checks and logs; maintaining rules and safety in facility; and responding to client needs.
Education
AA degree - Human Services
University of Hawaii Maui College
Kahului, HI05-2025
Emergency Medical Technician (EMT) Training -
City College of San Francisco
San Francisco, CA01.2008
High School Diploma - undefined
Berkeley High School
Berkeley01.2003
Skills
Mental health awareness
Restorative justice
Sexual health education
Youth mentoring
Substance abuse prevention
Suicide prevention
Career guidance
Family engagement
Certification
First Aid and CPR
Timeline
Youth Development Specialist
State of Utah
02.2024 - Current
Psychiatric Technician
Bridge House
10.2023 - 02.2024
Youth-Mentor
Maui Youth and Family Services
01.2022 - 05.2023
Employment Counselor
Goodwill Hawaii
01.2020 - 12.2021
SLP Program Assistant
Aloha House
01.2018 - 12.2019
Assistant Director of Security
Allied Universal Security Services
08.2016 - 08.2017
PFC, Chemical Specialist – Battalion Subject Matter Expert
U. S. Army
01.2013 - 03.2015
Van driver
ANKA Behavioral Health Winter Homeless Shelter
01.2006 - 12.2009
High School Diploma - undefined
Berkeley High School
AA degree - Human Services
University of Hawaii Maui College
Emergency Medical Technician (EMT) Training -
City College of San Francisco