Jorge Landa

• Streamlined warranty claim processing by implementing an organized system for tracking and documenting cases.
• Evaluated third-party repair services for cost-effectiveness and quality, ensuring optimal outcomes for both customers and the company.
• Conducted regular audits of completed warranty work, ensuring adherence to high-quality standards while identifying opportunities for continuous improvement within the team''s processes.
• Enhanced internal communication channels by creating a centralized database where all relevant information related to warranties could be easily accessed and updated.

Prep and detailing I'm new home remediation, setting up containments warranties, paint, drywall tape, texture, paint, framing, plumbing, installing faucets toilets

Prep and detaling new home construction warranty, and remediation setting up containment demolition built back hang drywall tape texture paint on call manager for emergencies for remediation