Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Vasquez

Perris,CA

Summary

Knowledgeable and dedicated warranty technician with extensive experience in warranty and customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Prep Detail/ Warranty Tech

Crownco Inc
03.2022 - Current
  • Perform warranty repairs at customer's homes adjusting, replacing parts and pieces, performing water tests, taking measurements, and documenting all work performed
  • Responsible for driving to each location as directed by pre-set appointments assigned
  • Responsible for requisitioning all parts from internal suppliers necessary to fieldwork
  • Responsible for reviewing work orders for accuracy
  • Help on-site Assistant Superintendent and Superintendent with preparing new homes for homeowner walkthru
  • Completing all items on punch or checklists provided by the builder and Crownco Inc
  • Inspecting, identifying and documenting damaged or missing items in or around new homes

QC tech/Customer service

American Woodmark
10.2019 - 07.2021
  • Perform service and warranty repairs, adjustments, or replacements as needed to satisfy customer requirements and expectations
  • Develop extensive product knowledge
  • Determine through inspection if necessary, extent of a warranty or service issue as requested by customer service
  • Perform installations if necessary
  • Repair, replace or adjust countertops
  • Repair, replace or adjust cabinets.

General Warehouse

Excel Cabinets
07.2018 - 08.2019
  • Organize orders for pickup and delivery
  • Ensure items are packed and labeled for loading and shipping
  • Process warehouse stock products
  • Maintain an inventory and regularly update it
  • Ensure the inventory is controlled and maintained with high quality for the purpose of audits
  • Collaborate with co-workers, supervisors, and personnel for a smooth workflow
  • Maintain and operate warehouse machinery and equipment for tasks
  • Adhere to all safety procedures and regulations.

Painter/Prep

William M Perkins
06.2017 - 04.2018
  • Ability to adjust doors and drawers to proper tolerances
  • Ensure reveals on all doors/drawers are equal, level and flush
  • Apply bumpers accordingly
  • Prepare cabinetry for final walk through; remove stickers, plastic, wipe-down and clean
  • Skillset to perform minor touch-up work
  • Installs/and or repairs on site Cabinets, Doors & Drawers, Hardware in various applications
  • Ensure that objectives and schedules of projects are adhered to in a timely manner, within budget.

Custermer Service/ QC tech

Hartmark design and Cabinets
01.2017 - 06.2017
  • Preparing walls and other surfaces before painting
  • Covering exposed objects and surfaces
  • Use fillers such as putty and plaster to repair cracks to ensure quality
  • Buying paint, brushes, and other supplies
  • Obeying workplace safety rules
  • Collaborating with other design and construction specialists
  • Keeping the workspace and tools clean.

Education

Diploma -

Perris High School
05.2016

Skills

  • Excellent written and verbal communication
  • Exceptional carpentry skills
  • Skilled problem solving and analytical
  • Quality control
  • General repair & Maintenance
  • Strong work ethics
  • Adaptability
  • Exceptional interpersonal skills
  • Prep/detail
  • Safety-driven mentality
  • Thrives under pressure
  • Bilingual: English and Spanish

Timeline

Prep Detail/ Warranty Tech

Crownco Inc
03.2022 - Current

QC tech/Customer service

American Woodmark
10.2019 - 07.2021

General Warehouse

Excel Cabinets
07.2018 - 08.2019

Painter/Prep

William M Perkins
06.2017 - 04.2018

Custermer Service/ QC tech

Hartmark design and Cabinets
01.2017 - 06.2017

Diploma -

Perris High School

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Brandon Vasquez