Jorge Lopez
Palmdale,CA
Summary
Dynamic Sales Manager with a proven track record at Karl's Hardware, excelling in client relations and sales strategy development. Leveraged strong communication skills and product knowledge to boost revenue and foster lasting client partnerships. Expertly negotiated contracts, ensuring optimal pricing and terms for enhanced profitability. Sales professional with solid background & Knowledgeable experience in all aspects of Hardware Retail Store.
Managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments. Helped owner build & plan for 3 new stores from scratch. Attended multiples Hardware Market shows and making buying decisions for the stores.
Overview
31
31
years of professional experience
Work History
Sales Manager
Karl's Hardware
05.2008 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Store Manager
7th & Union Harwdare
03.1994 - 04.2008
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Graduate Certificate -
CORE - Collage of Retail Education
Indianapolis, IN09.2019
High School Diploma -
Belmont High School
Los Angeles, CA06.1991
Skills
- Bilingual - Verbal and written communication Skill
- Product knowledge
- Sales expertise
- Special orders
- Paint Matching
- Cut & Thread Pipe
- Window & Screen Repair
- Key Cutting & FOB Programming
- Re-key Locks & Padlocks
- Forklift Operator
- POS & Computer Skills
- Plumbing, Electrical, Paint & General Hardware Experienece
- Store Merchandising & Resets
- Building & Identifying Gondola Shelving
- Designing Store Plans & Building them
- Graphic Design & Build Sales Flyers
- Open & Close Store, Set Alarm
- Cashier Experience
- Excellent With Tools
- Built & Designed 3 stores From Scratch
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Manager
Karl's Hardware
05.2008 - Current
Store Manager
7th & Union Harwdare
03.1994 - 04.2008
Graduate Certificate -
CORE - Collage of Retail Education
High School Diploma -
Belmont High School
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